Allynda Flores
Bradenton
Summary
Highly dedicated LPN with 13 years of nursing expertise, known for efficiently triaging medical concerns, ensuring timely authorizations, and delivering exceptional customer care. Skilled in infection control, patient education, and fostering self-care. Demonstrates exceptional leadership through training new hires and leading senior nursing responsibilities. Committed to cultivating strong patient relationships and enhancing management efficiency for outstanding customer care. Proficient in managing complex wound care, improving healing rates, and reducing infection risks. Excels in administering medications, educating patients on healthcare management strategies, and ensuring compliance with regulatory standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator II LPN
First Physicians Group Primary Care
05.2024 - 02.2025
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications and injections to patients.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Obtained prior authorization as needed for medications, radiology services, and medical procedures in a timely manner.
LPN Field Nurse
Sevita/ NeuroResorative
12.2023 - 05.2024
- Conducted home visits for patients with traumatic brain injuries in group home settings.
- Ensured compliance with regulatory standards by maintaining accurate documentation of patient assessments and treatments.
- Administered medications according to care plans and physician orders, adhering to best practices.
- Educated patients and their families on healthcare management strategies, fostering self-care and overall well-being.
- Managed complex wound care, leading to improved healing rates, reduced infection risks, and re-hospitalization.
- Assessed and monitored patient health conditions to report changes to assigned physician.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
Clinical Care Coordinator II LPN
First Physicians Group Endocrinology
08.2018 - 11.2023
- Led senior nursing responsibilities, including participation in monthly clinical leadership meetings and maintaining state-mandated documentation.
- Served as a preceptor, training all new hires to ensure a smooth on-boarding process.
- Administered diabetic medications and osteoporosis injections to patients with precision and care.
- Assisted physicians with fine needle aspirations of the thyroid gland and following up on pathology.
- Obtained prior authorizations for medications, infusions, and radiology tests to facilitate patient care.
- Provided patient education on diabetes management, reviewed blood sugar logs, and demonstrated medication injection techniques.
- Acted as a liaison between medical suppliers and patients to expedite the ordering and delivery of new insulin pumps and continuous glucose monitoring systems, addressing issues to ensure optimal patient care.
- Assisted in remote assistance during COVID Pandemic to ensure patient care was not impacted.
LPN
Gulf Coast Neurology
04.2018 - 08.2018
- Assisted in a fast-paced neurology office, supporting two neurologists and a physician assistant in delivering quality patient care.
- Reviewed daily schedules to maximize patient capacity and ensure efficient office operations.
- Prepared patients and set up in-office EMG studies and Botox injections for migraine treatment.
- Ensured fulfillment of all pending orders, including lab tests, radiology, and referrals, prior to patient follow-up visits.
- Assisted in patient assessments, documenting observations accurately in electronic health records.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
LVN
Baylor Scott & White
08.2017 - 03.2018
- Provided clinical services in a family medicine and multi-specialty clinic, including orthopedic, endocrinology, podiatry, urology, and cardiology care.
- Acted as a liaison between patients and physicians, ensuring clear understanding of treatment plans.
- Mentored new LVN hires during the orientation process, sharing expertise to facilitate successful team integration.
- Authorized medication refills, provided detailed prescription information to pharmacies, and obtained prior authorizations as needed.
- Participated in Healthy Planet to ensure best possible preventative care was offered and provided.
LVN
The Center for Healthcare Services
02.2014 - 07.2017
- Served as Clinical Coordinator LVN for the Forensic Court Unit, providing nursing services to clients deemed NGRI (not guilty by reason of insanity) or incompetent to stand trial due to mental illness.
- Prepared clients for visits with forensic psychiatrists by gathering comprehensive medical, mental, social, and family histories.
- Assisted in administering psychiatric medications under the supervision of healthcare professionals, ensuring accurate dosages and adherence to protocols.
- Delivered crisis intervention services as needed, effectively deescalating volatile situations while prioritizing patient safety.
- Worked one on one with case management and families to ensure the best possible outcome for the patients mental stability.
Health Solutions Specialist
Coventry Healthcare
05.2013 - 02.2014
- Interfaced with customers through telephone, written correspondence, fax, and internet to address inquiries and resolve concerns using internal technical tools.
- Communicated with providers regarding prior authorizations, payments, claim denials, coordination of benefits, and eligibility.
- Assisted in implementing Affordable Care Act plans, educating members on the mandated 10 essential benefits and the Healthcare Exchange registration process.
- Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
- Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
LVN
Pinnacle Medical Group Primary Care
02.2012 - 12.2012
- Fast paced internal medicine office
- Managed inventory of medical supplies, ensuring optimal stock levels and minimizing waste through effective organizational strategies.
- Ensured timely and accurate chart entries, scheduling patient appointments, treatments, referrals, and obtaining prior authorizations for services and medications.
- Prepared and administered vaccines and medications, collected specimens, and assisted physicians with examinations and procedures.
- Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
Education
Nursing
Galen College of Nursing
San Antonio, TX01.2011
Skills
- Microsoft Excel - Experienced
- Customer Service - Expert
- Ability to Work Under Pressure - Expert
- Microsoft Office - Experienced
- Effective Time Management - Expert
- Adaptability - Expert
- Communication Skills - Expert
- Highly Motivated - Expert
Certification
- FL, PN5234536, Licensed Practical Nurse
- BLS Expires 08/2026
- CPI Certified
Timeline
Clinical Care Coordinator II LPN
First Physicians Group Primary Care
05.2024 - 02.2025
LPN Field Nurse
Sevita/ NeuroResorative
12.2023 - 05.2024
Clinical Care Coordinator II LPN
First Physicians Group Endocrinology
08.2018 - 11.2023
LPN
Gulf Coast Neurology
04.2018 - 08.2018
LVN
Baylor Scott & White
08.2017 - 03.2018
LVN
The Center for Healthcare Services
02.2014 - 07.2017
Health Solutions Specialist
Coventry Healthcare
05.2013 - 02.2014
LVN
Pinnacle Medical Group Primary Care
02.2012 - 12.2012
Nursing
Galen College of Nursing
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