Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rabiatou Sanogo

Memphis,USA

Overview

4
4
years of professional experience

Work History

Customer service agent

Kiwi Mali
Memphis, Mali
05.2019 - 08.2020
  • Assisted customers with inquiries, boosting satisfaction scores by 12%, enhancing communication skills
  • Resolved complex issues efficiently, reducing complaint resolution time, demonstrating problem-solving
  • Processed transactions accurately, contributing to a 9% increase in sales, showcasing attention to detail

Intern

Mid-south Peace and Justice center
Memphis, TN
01.2017 - 12.2017
  • Answering phone calls
  • Assisting in city work
  • Sending emails and printing paper work

Education

MBA - Human Resources Management

Strayer University
12-2026

Bachelors - Political Science

University of Memphis
Memphis, TN
12.2024

High School Diploma -

Whitehaven High School
Memphis, TN
01.2018

Skills

  • Leadership
  • Project Management
  • Conflict Resolution
  • Team Building
  • Data Analysis
  • Time Management
  • Negotiation Skills
  • Strategic Planning
  • Creativity
  • Process Improvement
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Experienced

Languages

  • Bambara, Native
  • French, Proficient
  • English, Highly proficient

Timeline

Customer service agent

Kiwi Mali
05.2019 - 08.2020

Intern

Mid-south Peace and Justice center
01.2017 - 12.2017

MBA - Human Resources Management

Strayer University

Bachelors - Political Science

University of Memphis

High School Diploma -

Whitehaven High School
Rabiatou Sanogo