Creative Retail Management Professional experienced in leading store operations and driving sales growth. Built strong customer relations and delivered impactful visual merchandising solutions through effective multitasking and team collaboration. Focused on achieving results and adapting to changing needs.
Work History
Store Manager
7 Years 1 Month
Sherwin-Williams Paint Store Huntsville | 07.2019 - Current
Implemented strategic merchandising plans to boost sales and improve store presentation.
Monitored team performance, providing feedback to drive productivity and employee engagement.
Led daily operations, ensuring optimal inventory levels and product availability.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Spectrum Winner 2020 Masters
Artistic Director / Design
36 Years 7 Months
Contractor | 01.1990 - Current
Led artistic vision and direction for diverse projects, ensuring alignment with client objectives.
Collaborated with multidisciplinary teams to develop innovative concepts and designs.
Oversaw project timelines and budgets, optimizing resource allocation for maximum efficiency.
Mentored emerging artists and creative professionals, fostering growth and skill development.
Assistant Manager
1 Year 4 Months
Sherwin-Williams Paint Store Northshore | 02.2018 - 06.2019
Supervised daily store operations, ensuring adherence to company policies and procedures.
Supervised daily store operations, ensuring optimal inventory levels and product availability.
Trained and mentored new staff on customer service techniques and product knowledge.
Implemented best practices to enhance store efficiency and improve overall customer satisfaction.
Assistant Manager
11 Months
Sherwin-Williams Paint Store Liberty | 03.2017 - 02.2018
Collaborated with the management team to develop strategic plans for business growth and improvement.
Supervised daily operations, ensuring efficient workflow and optimal customer service.
Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
Implemented inventory management strategies, reducing stock discrepancies and improving order accuracy.
Key Holder/Color Consultant/Product Specialist
6 Years 8 Months
Sherwin-Williams Paint Store Northshore | 07.2010 - 03.2017
Trained and mentored new staff on company policies and customer service standards.
Assisted in staff training and development, fostering a positive work atmosphere for all employees.
Expert in Faux Finishes
Part of original group for In Home Color Consultants and worked at Design Center in Houston under Design Account Executive Nubia Heines when she needed someone to cover center
Department Manager
6 Years 4 Months
Lowes Home Improvment | 03.2004 - 07.2010
Led team in achieving operational excellence through effective workflow management and process improvements.
Multiple Departments covering various needs from pricing coordinator, RTM clerk, receiving, to leading stock team.
Lead coordinator and instructor for DIY clinics in Paint Department and Kids Building Clinics, Lead at Customer Service Desk
Education
- Dance Theater
University of Houston | Houston, TX
High School Diploma
High School For The Performing And Visual Arts | Houston, TX | 05-1991
Artistic Honors
Skills
Industrial product knowledge
Color consultation skills
Customer relationship management
Customer relations expertise
Visual merchandising
Creative: Known for BB Displays and Art throughout district