Summary
Overview
Work History
Skills
Websites
Accomplishments
Passions
Timeline
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Jake Yarborough

Greensboro,NC

Summary

Hardworking Account Manager with seven years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

11
11
years of professional experience

Work History

Account Manager

Seismic Software
08.2021 - 02.2024
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Developed strategies to increase revenue from existing accounts.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Negotiated contracts with clients to maximize profitability.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • Created comprehensive reports on account performance and presented them to senior management.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
  • Sourced new opportunities to introduce products and services to potential customers.

Account Manager

Triad Automation
Greensboro, NC
12.2016 - 08.2021
  • Industrial Controls Distribution and Engineering
  • Manage territory that produces $500k in sales annually
  • Provide onsite training and product demos for over 50 products
  • Promoted from inside sales role to Account Manager for over 100 industrial manufacturing plants
  • Manage accounts and prospects in my territory via Microsoft Dynamics
  • Trained and certified sensor expert via Banner Engineering
  • Grew territory 15% year over year

Store Manager

A&D Inc.
Greensboro, NC
01.2013 - 11.2016
  • Retail store
  • Mananged 10 employees for local retail chain
  • Educated and trained employees around the brand
  • Managed complete inventory and ordering of merchandise
  • Managed implementation and servicing point of sale 'POS' system, Clover
  • Developed problem solving skills and maintained customer satisfaction

Skills

  • Salesforce
  • Microsoft Dynamics
  • Quotewerks
  • Account Development
  • Account Management
  • Preparing Contracts
  • Customer Training
  • Contract Negotiation
  • Forecasting Abilities
  • Customer Relationships
  • Industrial product knowledge
  • Proficient in Logic Pro
  • Piano
  • Music production

Accomplishments

  • Becoming a Father - My wife and I had our first child on March 19, 2020
  • Achieved highest renewal percentage over multiple quarters

Passions

  • Family
  • Music Production
  • Technology

Timeline

Account Manager

Seismic Software
08.2021 - 02.2024

Account Manager

Triad Automation
12.2016 - 08.2021

Store Manager

A&D Inc.
01.2013 - 11.2016

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Jake Yarborough