Allysa Ladner
Gulfport,MS
Summary
Skilled Clinic Coordinator with a proven track record at Healthy Smiles Family Dentistry, enhancing patient care and streamlining operations. Expert in healthcare administration and patient confidentiality, I've significantly improved patient response times and compliance. My empathetic patient interaction and adept handling of medical records have bolstered clinic efficiency and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinic Coordinator
Healthy Smiles Family Dentistry
Gulfport, MS
06.2023 - Current
- Acted as a liaison between the clinic administration and external vendors or contractors.
- Responded to inquiries from patients and healthcare providers regarding clinic services and policies.
- Assisted in the coordination of patient care services, including scheduling appointments and managing medical records.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports.
- Maintained a neat, clean and organized environment throughout the office.
- Documented patient records during procedures and added notes taken to treatment chart.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Ensured compliance with infection control policies and procedures.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Dental Receptionist
Healthy Smiles Family Dentistry
Gulfport, MS
06.2023 - Current
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Verified, updated and entered patient information into system.
- Interviewed patients to complete case histories and intake forms.
- Completed relevant insurance and other claim forms.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
Dental Assistant
Healthy Smiles Family Dentistry
Gulfport, MS
06.2023 - Current
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Educated patients on treatment procedures and post-procedure home care.
- Took medical and dental history and recorded vital signs of patients.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Education
Associate of Science - Dental Hygiene
Pearl River Community College
Poplarville, MSSkills
- Healthcare administration
- Medical terminology proficiency
- Appointment scheduling
- HIPAA compliance
- Insurance verification
- Patient confidentiality
Certification
- CPR/AED Certified
- X-ray/Radiology Certified
- HIPPA/OSHA
- National Registered Dental Assistant
Timeline
Clinic Coordinator
Healthy Smiles Family Dentistry
06.2023 - Current
Dental Receptionist
Healthy Smiles Family Dentistry
06.2023 - Current
Dental Assistant
Healthy Smiles Family Dentistry
06.2023 - Current
- CPR/AED Certified
- X-ray/Radiology Certified
- HIPPA/OSHA
- National Registered Dental Assistant
Associate of Science - Dental Hygiene
Pearl River Community College
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