Allysa Quintrell
Lakeland,FL
Summary
Detail-oriented and customer-focused professional experienced in high-volume environments requiring accuracy, discretion, and strong communication. Skilled in data entry, record organization, and providing compassionate front-line service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Health Aide
Comfort Keepers
01.2023 - Current
- Provided compassionate assistance with personal care needs while maintaining patient dignity, privacy, and respect in accordance with care standards.
- Maintained a safe and organized environment to support patient well-being and reduce safety risks.
- Supported patients with activities of daily living while promoting independence, comfort, and overall quality of care.
- Ensured patient environments remained clean, orderly, and compliant with safety expectations to promote comfort and infection control awareness.
Personal Support Assistant
TNC Community
08.2013 - 12.2022
- Maintained clean, organized, and safe living environments while supporting patients’ daily nutritional and personal needs.
- Supported residents with activities of daily living while ensuring comfort, dignity, and adherence to established care guidelines.
- Assisted residents with prescribed medications in accordance with care instructions and documented procedures.
- Monitored residents’ conditions and promptly communicated changes or concerns to nursing staff to ensure timely and appropriate care.
Patient Care Technician
Centerpoint Medical Center
09.2016 - 05.2017
- Assisted patients with personal care, mobility, and daily needs while maintaining safety, dignity, and comfort.
- Responded promptly to patient call requests, assessed needs, and provided appropriate assistance or communicated concerns to nursing staff.
- Collected and transported patient specimens in accordance with established procedures to ensure accuracy and proper handling.
- Observed and communicated relevant patient information to healthcare team members to support coordinated care and informed decision-making.
Sales Associate
Sears
08.2010 - 07.2013
- Assisted customers with account enrollment by accurately collecting and entering personal information into company systems.
- Resolved customer concerns promptly and professionally while ensuring a positive service experience.
- Delivered attentive, customer-focused service in a fast-paced environment.
- Managed end-of-day cash reconciliation and ensured accurate financial balancing in accordance with company procedures.
Education
Associate of Arts -
Metropolitan Community College - Blue River
Independence, MO05-2016
High School Diploma -
Truman High School
Truman High School08-2012
Skills
- Customer/Patient-Focused Service
- Scheduling/Coordination
- Record Organization/Multitasking
- Data Entry/Documentation Accuracy
- Microsoft Office Suite
- HIPAA compliance
Certification
- State Certified Nursing Assistant
- CPR certified
- Basic Life Support (BLS) certified
Timeline
Home Health Aide
Comfort Keepers
01.2023 - Current
Patient Care Technician
Centerpoint Medical Center
09.2016 - 05.2017
Personal Support Assistant
TNC Community
08.2013 - 12.2022
Sales Associate
Sears
08.2010 - 07.2013
Associate of Arts -
Metropolitan Community College - Blue River
High School Diploma -
Truman High School