Allyson Barnett
Palmyra,VA
Summary
Proven Customer Service Representative with a track record of enhancing customer satisfaction and sales growth at Timberwood Tap House. Excelled in problem resolution and relationship building, contributing to a positive service culture. Skilled in accurate cash handling and staff training, demonstrating a balance of hard and soft skills to drive business success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Timberwood Tap House
01.2023 - Current
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Cashier
Food Lion
08.2021 - 03.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Master of Science - Athletic Training
King's College
Wilkes-Barre, PA05-2028
High School Diploma -
Fluvanna County High School
Palmyra, VA05-2024
Skills
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Staff training
Timeline
Customer Service Representative
Timberwood Tap House
01.2023 - Current
Cashier
Food Lion
08.2021 - 03.2022
Master of Science - Athletic Training
King's College
High School Diploma -
Fluvanna County High School
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