Allyson Boehm
Summary
Results-driven Assistant Retail Manager with strong background in managing retail operations and providing excellent customer service. Proven track record of success in increasing sales, managing inventory and achieving financial goals. Smart with keen eye for data to identify areas for improvement.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Assistant Retail Store Manager
Oooh La La, Shoe La La, Baby La La & Puppy La La
09.2019 - Current
- Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Streamlined inventory management with organized stockrooms and accurate recordkeeping.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Assisted store manager in meeting standards for customer service and quality.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Interacted well with customers to build connections and nurture relationships.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Social Media Manager
Oooh La La, Shoe La La, Baby La La & Puppy La La
09.2019 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Increased customer engagement through social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
Education
High School Diploma -
Desert Learning Academy
Palm Springs, CA06.2019
Skills
- Customer Service Excellence
- Effective Communication
- Product Knowledge Expertise
- Attention to Detail
- Problem Solving Abilities
- Social Media Savvy
- Positive Attitude
- Visual Merchandising
- Cash Handling Proficiency
Timeline
Assistant Retail Store Manager
Oooh La La, Shoe La La, Baby La La & Puppy La La
09.2019 - Current
Social Media Manager
Oooh La La, Shoe La La, Baby La La & Puppy La La
09.2019 - Current
High School Diploma -
Desert Learning Academy
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