Allyson Garden
Cameron Park,CA
Summary
Dynamic and results-driven professional with experience at Sourdough & Co, skilled in customer service and cash handling. Proven ability to train and mentor team members while fostering a collaborative environment. Recognized for enhancing customer satisfaction and boosting sales through effective problem-solving and upselling techniques. Flexible and dedicated to team success.
Overview
2026
2026
years of professional experience
Work History
Team Member
Pacific Coast Pasta Company
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Restaurant Hostess
Milestone Restaurant & Cocktail Bar
05.2025 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Built connections and got to know the guests
Shift Leader
Sourdough & Co
08.2021 - 04.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
Architecture
Folsom Lake College
Folsom, CAOak Ridge High School
El Dorado Hills, CA05.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Flexible schedule
- Training and mentoring
Timeline
Restaurant Hostess
Milestone Restaurant & Cocktail Bar
05.2025 - Current
Shift Leader
Sourdough & Co
08.2021 - 04.2025
Team Member
Pacific Coast Pasta Company
Architecture
Folsom Lake College
Oak Ridge High School