Allyson Gottschalk
Denver,CO
Summary
Highly driven, detail-oriented individual with a passion for helping people and learning new skills in all areas of life. I am seeking a full-time position in a human services related industry.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Therapy And Beyond
Centennial, CO
06.2021 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection and graphs.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Used CentralReach to document patient information, progress notes and treatment plans.
Customer Service Representative
Pizza Hut
Hays, KS
02.2017 - 05.2021
- Memorized store organization system, as well as menu items and discounts/promotions.
- Maintained customer satisfaction by addressing customer needs and resolving concerns.
- Trained new customer service representatives.
Restaurant Hostess
Applebee's Grill + Bar
Hays, KS
09.2016 - 02.2017
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
- Supervised server balance and monitored tables in order to accurately seat customers.
- Assisted servers, food runners, and bussers with keeping dining area clean and ready for every guest.
Cook
Pizza Hut
Northglenn, CO
09.2014 - 08.2016
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared food items to meet recipe standards and waste control guidelines.
- Prepared multiple orders simultaneously during peak periods efficiently and accurately.
Education
Bachelor of Science - Sociology
Fort Hays State University
Hays, KS05.2021
Skills
- Active listening skills
- Ability to problem solve quickly and efficiently
- Skilled in working with diverse populations
- Strong written and verbal communication
- Attention to detail
- Team oriented
- Crisis Situations
- Adaptability and Flexibility
Timeline
Registered Behavior Technician
Therapy And Beyond
06.2021 - Current
Customer Service Representative
Pizza Hut
02.2017 - 05.2021
Restaurant Hostess
Applebee's Grill + Bar
09.2016 - 02.2017
Cook
Pizza Hut
09.2014 - 08.2016
Bachelor of Science - Sociology
Fort Hays State University