Jisela Serrano
Kyle,TX
Summary
I would like to open more opportunities for myself, I enjoy working with patients of all ages. When performing tasks at clinical's for achieving certifications I enjoyed performing different skills and procedures. I wish to continue and expand my career in the medical field and hope to improve as well broaden my experience. By improving experience, I hope to continue my education further in my career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
Buda, TX
07.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Task Advisor / Beauty Advisor
Ulta Beauty
Del Rio, TX
08.2022 - 06.2024
- Building teamwork among coworkers with proper communications
- Completed hard working tasks in a fast paced, under pressure, work environment
- Working well by providing service to customers and building soft skills
Game Advisor
GameStop
11.2022 - 01.2023
- Building key soft skills by providing proper services to customers
Student Worker / Teacher's Aide
San Felipe-Del Rio Consolidated Independent School District
Del Rio, USA
02.2022 - 07.2022
- Preparing lessons for students K-5
- Building communication skills and understanding perspectives from students K-5
- Assisting Teachers with key lessons for students to learn and be on task
Cook
Chili's Grill & Bar
06.2021 - 01.2022
- Adapting to hard work environments, providing critical thinking while being organized and efficient
Education
Diploma -
Del Rio High School
01.2022
Patient Care Technician -
South West Texas Junior College
01.2024
Audio & Video Technician -
CTE Del Rio
01.2022
Skills
- Customer Service
- Active Listening Skills
- Taking Responsibility
- Empathy
- Patience
- Respectful of All Cultures
- Attention to Detail
- Flexibility
- Personal Skills
- Multilingual
- High Emotional Intelligence
- Critical Thinking Skills
- Team Oriented
- Time Management
- Adaptable
- Analytical thinking
Certification
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
- CPCT/A - Patient Care Technician/Assistant
Timeline
Registered Behavior Technician
Action Behavior Centers
07.2024 - Current
Game Advisor
GameStop
11.2022 - 01.2023
Task Advisor / Beauty Advisor
Ulta Beauty
08.2022 - 06.2024
Student Worker / Teacher's Aide
San Felipe-Del Rio Consolidated Independent School District
02.2022 - 07.2022
Cook
Chili's Grill & Bar
06.2021 - 01.2022
Patient Care Technician -
South West Texas Junior College
Audio & Video Technician -
CTE Del Rio
Diploma -
Del Rio High School