Allyson Martini
Phoenix,AZ
Summary
A detail oriented and organized Food and Beverage manager with 18 plus years in the service and hospitality industry, seeking to join a company where I can showcase my skills as an effective team leader in order to exceed customer expectations, drive revenue, and achieve personal and professional growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Banquet Manager, Food &Beverage Manager
CIVANA Wellness Resort
Carefree, AZ
03.2021 - 03.2024
- Responsible for managing a team a team of 40-50 between F&B outlets across the resort
- Responsibilities include ordering and managing beverage inventory, curating the wine and seasonal cocktail lists, training of team members including managers, scheduling, payroll, working closely with purchasing to procure china, silver, glassware, and paper goods, developing SOP’s, all updates to the Micros POS system, and managing BEO’s and banquet staff
- Working closely with the culinary and events team to create a seamless experience for guests and cl
Lead Server, Banquet Event Coordinator
Mirabel Golf Club
Scottsdale, AZ
03.2015 - 03.2021
- Responsible for training new employees
- Proficient with editing Jonas POS system
- Assisting with booking, writing out, and executing BEO’s
- Assisting with wine cellar organization and sales.
On call banquet bartender
The Phoenician
10.2015 - 09.2020
- Responsible for the set up, service, and breakdown of banquet bars.
Fine dining server at Constantino’s
Desert Mountain Golf Club
10.2012 - 02.2015
- Responsible for providing extraordinary wine and food service to members and their guests
Beverage Cart Attendant
Troon North Golf Club
03.2009 - 09.2012
- Provide outstanding food and beverage service to guest on the golf courses
Casual lunch server, Fine Dining dinner server, and banquet staff member as needed
Tonto Verde Country Club
10.2006 - 06.2008
- Responsible for providing excellent service and flexibility to work where needed
Education
Level One Sommelier -
Guild of Sommeliers
Bachelor of Liberal Arts and Sciences -
Arizona State University
Tempe, AZ01.2007
Skills
- Leadership Qualities
- Venue coordination
- Team Management
- Guest experience management
- Staff Training
- Team member development
- Quality Assurance
- Dietary restriction compliance
- Corporate event management
- Menu development
- Schedule Coordination
- Food safety and sanitation
- Marketing knowledge
- Cost Control
- Vendor negotiation
- Revenue assessment
- Computer Skills
- Food and Beverage Operations
- Relationship Building
- Operational Efficiency
- Interviewing and Hiring
- MS Office
- Payment Processing
- Inventory Management
- Performance Evaluations
- Strategic planning and analysis
- Expense Reports
- Budget Implementation
- Operational Systems Monitoring
- Brand Management
Key Qualifications
- Over 15 years experience working in Fine Dinning and Private Club atmosphere
- Excellent communication and organizational skills
- Proficient at updating menu and beverage items in Point of Sales Systems
- Experienced with ordering wine and spirits, maintaining cost control and budget of a beverage program.
- Well versed with organizing wine cellars and storage
- Able to format and produce wine lists and menus
- In-depth wine knowledge
- Focused on team training and maintaining excellent standards of service and hospitality
- Experienced with scheduling and completing payroll for a team of 40-50
- Proficient at creating and enforcing new procedures and processes in a start up hospitality environment
- Maintaining positive culture and leading a team of 30-50 individuals in the bartending, serving, and banquet space
- Creating and maintaining professional relationships with clients
- Hands on experience maintaining a sanitary and organized work station
Timeline
Banquet Manager, Food &Beverage Manager
CIVANA Wellness Resort
03.2021 - 03.2024
On call banquet bartender
The Phoenician
10.2015 - 09.2020
Lead Server, Banquet Event Coordinator
Mirabel Golf Club
03.2015 - 03.2021
Fine dining server at Constantino’s
Desert Mountain Golf Club
10.2012 - 02.2015
Beverage Cart Attendant
Troon North Golf Club
03.2009 - 09.2012
Casual lunch server, Fine Dining dinner server, and banquet staff member as needed
Tonto Verde Country Club
10.2006 - 06.2008
Level One Sommelier -
Guild of Sommeliers
Bachelor of Liberal Arts and Sciences -
Arizona State University