Carla Garrett
Coto de Caza Golf & Racquet Club
Santa Ana,CA
1
Certification
25
years of professional experience
Accomplished Food & Beverage Manager with years of progressive leadership in luxury, members-only clubs, hotels, and high-end dining establishments. Proven track record of enhancing guest experiences, optimizing operations, and increasing revenue through innovative events, menu development, and team development. Skilled in POS systems (Micros), inventory control, and banquet execution. Certified in ServSafe, Food Handling, and RBS.
Work History
Food & Beverage Manager / Banquet Manager
4 Years- Directed daily operations across fine dining, lounge, golf outlets, Starbucks café, and seasonal pool services.
- Oversaw banquet events from planning to execution; collaborated with FOH and BOH teams.
- Led Micros POS training and configuration; streamlined efficiency across all departments.
- Designed cocktail menus, curated food specials, and produced themed revenue-generating events.
- Scheduled staff using forecasting metrics; implemented side work and cleaning schedules.
- Maintained inventory levels; managed procurement and uniform standards.
- Developed team incentive programs to boost morale and performance.
Food & Beverage Manager / Banquet Manager
10 Years- Managed fine dining and banquet operations at a private members-only club.
- Created menus, themed dining experiences, and specialized private event offerings.
- Trained staff on Micros POS, inventory management, and service excellence.
- Developed SOPs for cleanliness and side duties to uphold club standards.
- Recognized for building strong teams and driving repeat private event business.
Assistant F&B Manager / Bartender / Event Support
2 Years- Managed Bistro operations, including training and inventory tracking.
- Provided front-line banquet and bartending services for events and guests.
Bar Manager
10 Years- Supervised bar operations, hired and trained staff, and managed inventory and cost control.
- Implemented operational changes that enhanced profitability and service.
Sales Secretary / Executive Assistant
5 Years- Supported VP with travel, correspondence, and internal coordination.
- Managed orders, mailing, and expense reports with attention to detail.
Bar & Restaurant Manager
2 Years- Led hiring, training, and daily operations; managed profitability and team performance.
Receptionist / Bookkeeper
2 Years- Handled A/P, A/R, general ledger, and customer support duties.
Education
Associate Degree - Nursing
High School Diploma
Skills
15 years of food and beverage management
10 years of Banquet management
20+ years of fine dining and wine knowledge
Team Leadership & Training
Banquet & Private Event Execution
Menu & Cocktail Development
Micros POS
Excel and Aloha System Proficiency
Inventory & Budget Management
Guest Experience Excellence
Strong Organizational & Communication Skills
Achieve restaurant budget targets on a monthly
quarterly and annual basis
Team Development - Hiring
training
scheduling and developing team members
Certification
- RBS (Responsible Beverage Service) Certified
- ServSafe Food Protection Manager
- California Food Handler Card
Timeline
Food & Beverage Manager / Banquet Manager
Coto de Caza Golf & Racquet Club
01.2021 - 01.2025Read More
Food & Beverage Manager / Banquet Manager
Center Club of Orange County
01.2011 - 01.2021Read More
Assistant F&B Manager / Bartender / Event Support
Courtyard by Marriott
01.2009 - 01.2011Read More
Sales Secretary / Executive Assistant
Tiffany Coachworks
01.2003 - 01.2008Read More
Bar Manager
Shooters Bar & Grill
01.2000 - 01.2010Read More
Bar & Restaurant Manager
Mavericks Bar & Grill
01.2000 - 01.2002Read More
Receptionist / Bookkeeper
Southern California Alarm Co.
01.2000 - 01.2002Read More
Chino High School
High School Diploma
Read More
Northwest College
Associate Degree from Nursing
Read More