Allyson Matison
Brady,MT
Summary
Professional Summary
Reliable, detail oriented professional with a strong background in customer service, schedule coordination, and a high pressure environments. Brings excellent communication, multitasking and crisis management skills developed through leadership rolls and hands on experience with diverse populations. Calm under pressure, quick thinking and ready to serve as the essential link between emergency services and the community.
Overview
9
9
years of professional experience
Work History
Self Employed Hairstylist
Hair By Ally
10.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
Shift Supervisor
Starbucks
03.2019 - 06.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
School Bus Driver
South Werst Transportation
12.2018 - 03.2019
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Front End Supervisor
Target
10.2016 - 11.2017
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
Supervisor
Five Rivers Aviation
01.2016 - 10.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Coordinated time sensitive travel and services needed including hotel, vehicles, and catering arrangements
- Operated calmly and efficiently under pressure with parking jets.
- Fuel any aircraft needing assistance
Education
High School Diploma -
Lemoore Highschool
Lemoore, CA05-2014
Skills
- Quick learner
- Clear and professional communication uder pressure
- Conflict resolution and problem solving
- Schedule coordination and time sensitive response
- Exceptional multitasking in fast paced work environments
- Experience either diverse populations and age groups
- Strong organizational skills and attention to detail
- Team leadership and shift supervison experience
Timeline
Self Employed Hairstylist
Hair By Ally
10.2021 - Current
Shift Supervisor
Starbucks
03.2019 - 06.2020
School Bus Driver
South Werst Transportation
12.2018 - 03.2019
Front End Supervisor
Target
10.2016 - 11.2017
Supervisor
Five Rivers Aviation
01.2016 - 10.2016
High School Diploma -
Lemoore Highschool
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