Ann Sanderson
Beloit
Summary
Dedicated employee focused on maximizing customer satisfaction and retention through proactive attention to individual needs. Skilled in handling questions and resolving concerns with exceptional problem-solving abilities and meticulous attention to detail. Adept at multitasking and managing time effectively to consistently exceed performance targets.
Overview
36
36
years of professional experience
Work History
Self Employed Hairstylist
INFINITI HAIR DESIGN
09.2024 - Current
- Sales of retail products
- Maintain relationships with customers and co-workers
- Determined appropriate hair treatments based on conditions and textures.
- Build and maintain social media marketing
- Processed payments, entering sales in register for prompt customer service.
Owner/Operator
SANDERSON CUSTOM DECORATING
08.1999 - 06.2024
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintaining customer relation
- Oversee Advertising and promotional needs
- Inventory and purchasing office supplies
- Balancing books
Salon Manager
JCPENNY STYLING SALON
08.1996 - 08.1999
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Assist in day to day operations for the entire store
- Train new stylist for all JCPenney salons, neighboring salons and schools
- Scheduled employees to maintain adequate coverage during business hours.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Help organize and run hair shows in conjunction with Matrix to recruit and educate stylist
- Maintain relationships between co-workers and customers
- Organizing and performing ideas to build new salon and store business
- Perform all Cosmetology services required by customers
- Sales of Cosmetology services and retail products
- Operation and training of NCR cash register
Stylist & Nail Technician
JCPENNEY STYLING SALON
02.1996 - 08.1996
- Determined and executed appropriate hair treatments
- Maintain relationships with customers and co-workers
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Organizing and promoting ideas to build new Salon business
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Aloxxi Color Technician
INTERNATIONAL BEAUTY SYSTEMS
01.1994 - 02.1996
- Introduction of product to salon managers and individual Stylist
- Help with execution of professional hair shows
- Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
- Trained salon staff in traditional and innovative color techniques and salon management.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Demonstrated thorough knowledge of all salon products and services.
Stylist & Nail Technician
JCPENNEY STYLING SALON
09.1989 - 01.1996
- Determined appropriate hair treatments based on conditions and textures.
- Overall responsibility for the “Nail Service Center” Supplies and retail stock
- Sales of Cosmetology services and retail products
- Maintain relationships with customers and co-workers
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Coordinate appointments
- Inventory of supplies and retail stock
- Maintain positive customer relations
- Processed payments, entering sales in register for prompt customer service.
Men’s Hair Specialist
Dukes and Lords
01.1989 - 09.1989
- Perform all Cosmetology services required by Customers and to specialize as Men’s Hair Stylist
- Sales of Cosmetology services and retail products
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintain relationships with customers and co-workers
- Scheduling of appointments
Education
All aspects of Cosmetology -
INSTITUTE OF COIFFEURS
Rockford, Illinois01.1989
High School Diploma - undefined
Genoa-Kingston High School
Genoa, Illinois01.1988
Skills
- Detail-orientated
- Quick learner
- Advanced communication skills
- Appointment coordination
- Outstanding client retention
- Marketing
- Innovative hairstyling techniques
- Outstanding customer service
- Customer consulting
- Cosmetology
- Matrix color and perms
- Sales expertise
- Highly motivated self-starter
- Schedule management
- Strong leader
Specialskillsandachievements
- Pivot Point Diploma in Scientific Approach to Hair Design
- Pivot Point Diploma in Scientific Approach to Hair Sculpture
- Certification in Sunglitz as well as most all Matrix color and perms
- Certified Nail Technician
- Managed promotional events such as cut-a-thons and other money raising events for groups like the American Cancer Society
- Helped organize free programs for health care workers in the community on hair care
- Given free workshops on how to take care of wigs to cancer survivors
- Provided training for hair cuts, color, perms, and styling to both new and seasoned stylist
Timeline
Self Employed Hairstylist
INFINITI HAIR DESIGN
09.2024 - Current
Owner/Operator
SANDERSON CUSTOM DECORATING
08.1999 - 06.2024
Salon Manager
JCPENNY STYLING SALON
08.1996 - 08.1999
Stylist & Nail Technician
JCPENNEY STYLING SALON
02.1996 - 08.1996
Aloxxi Color Technician
INTERNATIONAL BEAUTY SYSTEMS
01.1994 - 02.1996
Stylist & Nail Technician
JCPENNEY STYLING SALON
09.1989 - 01.1996
Men’s Hair Specialist
Dukes and Lords
01.1989 - 09.1989
High School Diploma - undefined
Genoa-Kingston High School
All aspects of Cosmetology -
INSTITUTE OF COIFFEURS
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