SHERONDA RICHIE
Summary
Seeking a challenging position utilizing my related experience, professional training and strong skills in making positive contributions while maximizing personal growth.
Overview
13
13
years of professional experience
Work History
Self Employed Hairstylist
SherondaEvette
05.2011 - Current
- Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Provided attentive customer service throughout each appointment, addressing any concerns or questions related to hair care maintenance or styling tips post-service completion.
Business Office Assistant
Life Care Center of America
- Answered phones, greet family members and other visitors entering the facility
- Assisted departments heads with work as needed
- Entered patient information into systems as well as any other clerical duties.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
Statement Processor
JPMORGAN CHASE BANK
- Processed bank statements and credit card statements
- Mailed out statements for the month due as well as overdraft information.
- Increased productivity by effectively managing workload and prioritizing tasks.
Managed Care Representative
MEDCO PHARMACY
- Took inbound call from doctor's offices, pharmacies, and some patients
- Provided prior authorization for certain prescriptions.
- Coordinated seamless transitions between various care settings, ensuring continuity of care for patients throughout their treatment journey.
Customer Service Representative
CALL SOLUTIONS
- Took inbound calls from United Health Care Insurance members.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Remington College / Cosmetology Licensing
Fort Worth, TX03.2011
High School Diploma -
Eastern Hills High School
Fort Worth, TX05.2001
Skills
- Scheduling and Planning
- File Organization
- Office Management
- Data entry expertise
- Administrative tasks
- Problem-Solving
- Attention to Detail
Timeline
Self Employed Hairstylist
SherondaEvette
05.2011 - Current
Business Office Assistant
Life Care Center of America
Statement Processor
JPMORGAN CHASE BANK
Managed Care Representative
MEDCO PHARMACY
Customer Service Representative
CALL SOLUTIONS
Remington College / Cosmetology Licensing
High School Diploma -
Eastern Hills High School
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