Cassie Metherell
Lockport,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Self Employed Hairstylist
Buffalo Glam Salon
07.2020 - Current
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated customers on products to maximize benefits.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
- Used social media platforms to promote salon and services.
Hairstylist
Euphoria Salon & Day Spa
11.2012 - 03.2020
- Determined appropriate hair treatments based on conditions and textures.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Increased revenue through effective customer service and inventory management.
- Mixed pigments and used proper techniques to achieve desired color.
- Maintained regular client list and successfully handled walk-in customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Hairstylist/Assistant
Bellezza Hair Studio
06.2010 - 10.2012
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Updated client records and maintained client confidentiality.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Offered exceptional service and support to walk-in and scheduled customers.
- Assisted hair stylists with colorwork by applying base colors and toners.
Education
Cosmetology
Toni & Guy Hairdressing Academy - Colorado Springs
Colorado Springs, CO2019
High School Graduate -
Salida High School
Salida, CO05.1997
Skills
- Outstanding Customer Service
- Business Management
- Build Customer Relationships
- Desktop and Laptop Computers
- Staff Management
- Advanced Communication Skills
- Sales Expertise
- Retail Inventory Management
- Supply Monitoring
- Detail-Orientated
Timeline
Self Employed Hairstylist
Buffalo Glam Salon
07.2020 - Current
Hairstylist
Euphoria Salon & Day Spa
11.2012 - 03.2020
Hairstylist/Assistant
Bellezza Hair Studio
06.2010 - 10.2012
Cosmetology
Toni & Guy Hairdressing Academy - Colorado Springs
High School Graduate -
Salida High School
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