Allyson McClure
Chariton,IA
Summary
Flexible hard worker ready to learn, contribute to team success, provide skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Service Manger/Accounting Coordinator
Hy-Vee Grocery Store
Chariton , IA
08.2022 - Current
- Monitored cash flow activity to ensure sufficient funds were available for daily operations.
- Deposited checks, credit card charges and sales entries to facilitate cash management.
- Assisted customers with locating products throughout the store.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Established procedures for opening the store, handling cash, and stocking shelves.
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Provided assistance with loading groceries into customer vehicles upon request.
- Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
Warehouse Generalist
Hy-Vee Distribution Center
Chariton , IA
09.2019 - 08.2022
- Operated forklifts and pallet jacks to move materials throughout the facility.
- Followed safety procedures while performing job duties such as wearing proper personal protective equipment.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Communicated effectively with supervisors and coworkers regarding tasks assigned or completed.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Operated forklifts to fill or empty overhead spaces.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Education
High School Diploma -
Chariton High School
Chariton05-2021
Skills
- Verbal and Written Communication
- Journal Entries
- Call Monitoring
- Workflow Management
- Training and Mentoring
- Decision-Making
- Cash Handling
- Problem-Solving
- Time Management
- Customer Service
- Work Prioritization
References
References available upon request.
Timeline
Service Manger/Accounting Coordinator
Hy-Vee Grocery Store
08.2022 - Current
Warehouse Generalist
Hy-Vee Distribution Center
09.2019 - 08.2022
High School Diploma -
Chariton High School
Similar Profiles
Kenji ChaKenji Cha
Produce Clerk at Hy-Vee Grocery StoreProduce Clerk at Hy-Vee Grocery Store
Troy GrampsasTroy Grampsas
Wine and Spirits Manager at Hy-Vee Grocery StoreWine and Spirits Manager at Hy-Vee Grocery Store
Kohen BrownKohen Brown
Meat Department Clerk at Hy-Vee Grocery StoreMeat Department Clerk at Hy-Vee Grocery Store