Troy Grampsas
Kansas City,MO
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
30
30
years of professional experience
Work History
Wine and Spirits Manager
Hy-Vee Grocery Store
01.2013 - 01.2023
- Managed day-to-day operations for one of Hy-Vee’s top volume stores in Missouri, amounting to 6 million in sales yearly
- Supervised and trained a team of 20 part-time cashiers and stockers
- Train and developed new associates on POS system
- Overlooked the inventory control systems monthly
- Implemented merchandising strategies
- Verified deliveries against invoices.
Assistant Manager
Hy-Vee Gas Station
01.2008 - 01.2013
- Helped customers complete purchases, locate items, and join rewards programs to promote loyalty
- Mentored new team members on POS system operation
- Restocked, arranged, and organized merchandise in front lanes to drive sales
- Scheduled 15-25 employees weekly
- Applied leadership talents and problem-solving skills to maintain team efficiency.
Owner
Brooksider Bar & Grill
01.1993 - 01.2008
- Balanced tills, handled cash, processed credit card payments, and prepared bank deposits
- Greeted guests with friendliness and professionalism
- Effectively multitasked within fast-paced environment
- Supported serving staff in delivering accurate and well-presented food orders
- Demonstrated leadership by making improvements to work processes and helping train others
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services
- Managed 50+ team members, creating schedules and handling payroll operations.
Education
Bachelor of Science - Marketing Management And Research
Southwest Missouri State University
05.1992
Skills
- Workforce Management
- Staff Development
- Performance Management
- Marketing
- Financial Management
- Verbal and written communication
- Complex Problem-Solving
- Team Leadership
- Time Management
Timeline
Wine and Spirits Manager
Hy-Vee Grocery Store
01.2013 - 01.2023
Assistant Manager
Hy-Vee Gas Station
01.2008 - 01.2013
Owner
Brooksider Bar & Grill
01.1993 - 01.2008
Bachelor of Science - Marketing Management And Research
Southwest Missouri State University
Similar Profiles
Bikana SubbaBikana Subba
Sushi Chef at Hy-Vee Grocery StoreSushi Chef at Hy-Vee Grocery Store
Kenji ChaKenji Cha
Produce Clerk at Hy-Vee Grocery StoreProduce Clerk at Hy-Vee Grocery Store
Kohen BrownKohen Brown
Meat Department Clerk at Hy-Vee Grocery StoreMeat Department Clerk at Hy-Vee Grocery Store