Allyson Meneses
Student
San Antonio,TX
Summary
Proven track record in enhancing customer experiences and sales at Red Robin, demonstrating exceptional multitasking and guest engagement skills. Excelled in fast-paced environments, achieving high customer satisfaction ratings. Skilled in safe food handling and hospitality service, consistently meeting performance goals. Adapted to diverse roles, including cashier duties at Pretzelmaker, showcasing versatility and a strong work ethic. Dependable waitress, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Red Robin
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
Pretzelmaker
04.2019 - 02.2020
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Biology
Northeast Lakeview College
Universal City, TX 05.2001 -
High School Diploma -
James Madison High School
San Antonio, TX 05.2001 -
Skills
- Guest Engagement
- Table Bussing
- Food Delivery
- Safe Food Handling
- Supply Restocking
- Food Running
- Sales expertise
- Menu Memorization
- Strong Work Ethic
- Hospitality service expertise
Timeline
Server
Red Robin
06.2020 - Current
Cashier
Pretzelmaker
04.2019 - 02.2020
Associate of Applied Science - Biology
Northeast Lakeview College
05.2001 -
High School Diploma -
James Madison High School
05.2001 -