Allyson Puckett
Mendenhall,Ms
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
16
16
years of professional experience
Work History
ACCOUNTS PAYABLE CLERK
Raleigh Town Hall
04.2008 - 04.2010
- Reviewed, coded and processed vendor invoices for record maintenance
- Responded to client inquiries and immediately resolved issues
- Filed, sorted and compiled documents to aid paperwork workflow
- Performed data entry work and double-checked to quickly correct errors
- Performed general office duties, such as filing, answering telephones and handling routine correspondence
- Complied with federal, state and company policies, procedures and regulations
- Matched order forms with invoices and recorded necessary information
- Coded documents according to company procedures
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes
- Received, record and bank cash, checks and vouchers
- Performed personal bookkeeping services
- Prepared purchase orders and expense reports
- Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures.
Receptionist
Leaf River Veterinarian Clinic
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduling surgeries
- Posted client charges
CHILD CARE PROVIDER
Self-Employed
06.2021 - 01.2023
- Instructed children in health and personal habits and toileting
- Communicated with children's parents or guardians about daily activities, behaviors and related issues
- Assisted in preparing food and serving meals and refreshments to children
- Observed children's behavior and recommended measures for behavior improvement and development of self-care skills
- Read to children and taught them simple painting, drawing, handicrafts and songs
- Observed and monitored children's play activities
- Kept records on individual children, including daily observations and information about activities, meals served and medications administered
- Communicated with children's parents and guardians about daily activities, behaviors and related issues
- Performed housekeeping duties, such as laundry, cleaning, dish washing and changing of linens
- Helped children with homework and school work.
ADMINISTRATIVE CLERK
Newsouth NeuroSpine
03.2020 - 05.2021
- Located and attached appropriate files to incoming correspondence requiring replies
- Answered telephones to give information to callers, take messages or transfer calls
- Ordered and distributed office supplies while adhering to fixed office budget
- Prepared correspondence and reports in final format using correct punctuation and spelling
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
- Reviewed files and records to obtain information to respond to requests
- Conducted inventory to order needed materials and supplies
- Communicated with customers, employees and other individuals to answer questions, disseminated and explained information, take orders and address complaints.
COLLECTIONS SPECIALIST
Cook Medical Supply
10.2019 - 03.2020
- Worked closely with management to resolve or assist in customer delinquency issues
- Recorded and maintained records of billing addresses, credit limits and billing frequency
- Resolved customer billing issues to expedite cash flow
- Monitored outstanding account balances for determination of collection process
- Processed customer refunds and account adjustments, updating records in database
- Conferred with customers by telephone or in-person to determine reasons for overdue payments and to review terms of sales, service, or credit contracts
- Answered customer questions regarding problems with accounts
- Advised customers of necessary actions and strategies for debt repayment
- Received payments and post amounts paid to customer accounts
- Negotiated credit extensions when necessary.
Skills
- Customer Follow-Up
- Patient Profiles
- Administrative And Clerical Support
- Professional Correspondence
- Data Recording
- Outgoing Mail Preparation
- Record Sorting And Filing
- Office Supply Management
- Verbal And Written Communication
- Office Supplies And Inventory Workflow Processes
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Multi-line telephone operation
- Clerical Support
- Typing Speed
- Multi-Line Telephone Systems
Personal Information
Title: Administrative Clerk
Timeline
Receptionist
Leaf River Veterinarian Clinic
01.2023 - Current
CHILD CARE PROVIDER
Self-Employed
06.2021 - 01.2023
ADMINISTRATIVE CLERK
Newsouth NeuroSpine
03.2020 - 05.2021
COLLECTIONS SPECIALIST
Cook Medical Supply
10.2019 - 03.2020
ACCOUNTS PAYABLE CLERK
Raleigh Town Hall
04.2008 - 04.2010