Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Recruiter
Penske Truck Leasing
Reading, PA
03.2021 - Current
Increased candidate placements by developing and maintaining relationships with field leadership and candidates.
Created new training documentation to streamline process, act as longstanding reference materials, and aid in training efficacy.
Improved employee retention rates through thorough candidate screening and interview techniques.
Acted as Hiring Manager, making independent/sole hiring decisions.
Provided exceptional customer service to both candidates and field leadership, fostering long-term partnerships.
Participated in hiring events (both local and travel) for urgent and proactive hiring.
Monitored applicant tracking systems, while hiring for up to 30 openings at a time.
Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Coordinated with third party background vendor to complete all necessary pre-employment checks (background, drug screens, DOT/MEC verification, EV)
Followed up after hire to understand any potential opportunities with employment placements. If necessary - collaborated with managers to identify and address employee relations issues.
Sales Executive/Freight Coordinator
Gorilla Logistics
Wyomissing, PA
03.2020 - 03.2021
Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Reviewed competitors' offerings periodically to stay informed about industry trends and maintain a competitive edge.
Established and maintained positive relationships with vendors to determine product availability and quality.
Increased client satisfaction by efficiently managing and resolving freight-related issues.
Negotiated competitive rates with carriers, resulting in cost savings for customers.
Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Implemented innovative tracking systems to ensure timely and accurate shipment updates for clients.
Maintained compliance with federal regulations by closely monitoring carrier performance and maintaining accurate documentation.
Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
Managed all social media/marketing efforts.
Front Desk/Personal Trainer
Anytime Fitness
Blandon, PA
05.2016 - 03.2020
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
Increased client retention through consistent communication, motivation, and support.
Boosted personal training revenue by promoting additional services to existing clients.
Assisted in the development of gym-wide events, increasing overall membership engagement.
Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Anthony’s Trattoria
Bartender/Server
Reading, PA
05.2016 - 03.2020
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Exeter Township Senior High School
06.2014
Skills
Talent Acquisition
Process Improvement
Pre-Employment Screening
Talent Management
Outbound Calling
Partnership Development
Networking Events
Employment Law Knowledge
Time Management
Hiring Requirements
Training and Onboarding
Social Media Recruiting
Accomplishments
Achieved a promotion from Freight Coordinator to Sales Executive by going above and beyond to foster carrier/client relationships.
Created training documentation to streamline training process, and work as longstanding daily use reference materials.