Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Allyson Riojas

Portland

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Contract Manager & Labor Market AnalystSpecial Programs Manager

Work Type

Full Time

Location Preference

HybridOn-SiteRemote
Location: Portland, TXCorpus Christi, TX
Open to relocation: No

Salary Range

$60000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off

Summary

Results-driven Contract Manager experienced in contract negotiation, compliance monitoring, and strategic planning. Optimized vendor relationships and enhanced contract performance while overseeing multi-million dollar government grants. Focused on driving impactful contract strategies through effective communication and collaboration with stakeholders.

Overview

15
15
years of professional experience

Work History

Contract Manager & Labor Market Analyst

Coastal Bend Workforce Development Board
Corpus Christi
06.2021 - 03.2026
  • Managed contract negotiations with vendors and service providers.
  • Reviewed and drafted contracts to ensure compliance with regulations.
  • Monitored contract performance, promptly addressing compliance issues to ensure adherence to standards.
  • Analyzed market trends to inform contract strategies and decisions.
  • Ensured all changes to existing contracts were documented and approved in accordance with established policies.
  • Participated in meetings with senior-level executives regarding strategic initiatives involving contracted services or goods delivery timelines, quantities.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Analyzed labor market trends, informing workforce development strategies to align skills with market needs.
  • Conducted surveys to gather data on employment needs and skills gaps.
  • Collaborated with stakeholders to assess regional economic conditions.
  • Developed reports on workforce demographics for program planning.
  • Utilized data visualization tools to present findings effectively.
  • Assisted in creating training programs based on market analysis results.
  • Prepared presentations for community meetings to discuss workforce initiatives.
  • Prepared updates on marketplace changes, enabling informed decision-making for business operations.
  • Gathered data from various sources such as industry reports, trade journals, and government documents for market research purposes.

Special Programs Manager

C2 Global Professional Services
Corpus Christi
04.2018 - 06.2021
  • Developed workforce training programs and resources for employee skill enhancement.
  • Collaborated with community partners to identify job placement opportunities.
  • Facilitated workshops on resume writing and interview preparation for job seekers.
  • Managed tracking systems for participant progress and program effectiveness.
  • Coordinated outreach efforts to engage underrepresented populations in workforce initiatives.
  • Oversaw grant applications and funding proposals for program sustainability.
  • Evaluated program outcomes and made recommendations for continuous improvement.
  • Organized job fairs, seminars, conferences, and other events related to workforce development initiatives.
  • Conducted performance reviews for all employees in the organization.
  • Identified gaps in existing skill sets of employees and developed customized training plans accordingly.
  • Mentored team members to succeed and advance within department and company.

Hospitality Manager

Southern Hospitality LLC
Corpus Christi
06.2011 - 04.2018
  • Managed daily operations to ensure exceptional guest experiences.
  • Trained and supervised staff to enhance service quality.
  • Developed and implemented operational policies for efficiency.
  • Resolved guest complaints promptly to maintain satisfaction.
  • Trained new employees on proper hospitality protocols according to company guidelines.
  • Organized and managed staff schedules, ensuring adequate coverage for all shifts.
  • Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
  • Maintained the hotel's high standards of customer service and quality assurance.
  • Implemented cost control measures such as purchasing supplies in bulk or negotiating better rates from vendors.
  • Reviewed billing processes regularly to ensure accuracy prior to invoicing customers.
  • Analyzed data to identify trends in customer satisfaction ratings and addressed any issues accordingly.
  • Assisted guests with inquiries about local attractions or other information related to their stay.
  • Monitored sales performance against budget objectives and took appropriate action when necessary.
  • Managed daily operations of the front desk, including check-in and check-out procedures, room assignments, reservations.
  • Served as primary liaison between hotel management and corporate headquarters for all matters related to hospitality operations.
  • Responded to guests, including email, telephone, and in-person inquiries.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Education

Some College (No Degree) - Business Management

Southern Careers Institute
TX

Skills

  • Contract negotiation
  • Contract drafting
  • Compliance monitoring
  • Market analysis
  • Economic assessment
  • Data analysis
  • Data visualization
  • Strategic planning
  • Policy management
  • Performance evaluation
  • Workflow management
  • Document review
  • Cost control
  • Budget management
  • Hiring and terminations
  • Staff training
  • Staff supervision
  • Workforce development
  • Resource planning
  • Operational improvements
  • Time management
  • Multitasking
  • Task prioritization
  • Administrative support
  • Records and database management
  • Data retrieval systems
  • Microsoft office
  • Professional demeanor
  • Effective communication
  • Written communication
  • Presentation skills
  • Interpersonal communication
  • Active listening
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Conflict resolution
  • Self motivation
  • Business administration
  • Business acumen
  • Stakeholder collaboration
  • Customer service
  • Workflow planning
  • Risk assessment
  • Economic assessment
  • Performance evaluations
  • Data entry
  • Multitasking Abilities
  • Operational standards development
  • Team coordination
  • Time management abilities
  • Data entry
  • Operational standards development
  • Self motivation
  • Business acumen

Timeline

Contract Manager & Labor Market Analyst

Coastal Bend Workforce Development Board
06.2021 - 03.2026

Special Programs Manager

C2 Global Professional Services
04.2018 - 06.2021

Hospitality Manager

Southern Hospitality LLC
06.2011 - 04.2018

Some College (No Degree) - Business Management

Southern Careers Institute

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Allyson Riojas