Dynamic professional with expertise in customer relations, sales leadership, and small business operations. Proven ability to enhance product quality and customer satisfaction through effective operational strategies.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Owner
Honey On Miami
Cincinnati, OH
06.2020 - Current
Developed and implemented operational strategies to enhance product quality and customer satisfaction.
Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
Trained and mentored staff, fostering a collaborative work environment and improving service delivery.
Established supplier relationships to negotiate favorable terms and maintain product consistency.
Buyer
Monkees of Madeira
Cincinnati, OH
08.2015 - 06.2020
Managed vendor relationships to optimize pricing and inventory levels.
Analyzed market trends to inform purchasing strategies and product selection.
Coordinated order placements and ensured timely delivery
Education
Associate of Applied Science - Dental Hygiene
University of Cincinnati
Cincinnati, OH
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Marketing
Financial management
Sales leadership
Product branding
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 10 staff members.
Successfully built an online website
Set up our store on Shopify to add and track inventory in addition to tracking financials, deposits and website function.
Planned events and parties related to calendar year.