Allyson Thomas
Brecksville,OH
Summary
Enthusiastic, reliable, and professional-making it a priority to create memorable experiences for customers. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Server/VIP Hostess
Mixers Gentlemens Club
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Elevated overall experience for all guests by being an ambassador of the brand and consistently providing exceptional service.
- Maximized revenue opportunities by upselling premium services and products to guests as appropriate.
Freelance Photographer
Ally Of The Moon
01.2016 - Current
- Digitally edited photos to enhance appearance.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Completed complex photo shoots at indoor and outdoor venues.
- Adapted to a variety of shooting environments and lighting conditions, showcasing creativity and technical expertise.
- Delivered consistent results under tight deadlines by effectively prioritizing tasks and maintaining focus on project objectives.
Bartender/Server
Deja Vu Showgirls
04.2022 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Picsolve
01.2018 - 03.2020
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Kitchen Staff Member
East Of Chicago
01.2009 - 08.2017
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Arts - Photography
The School of The Art Institute of Chicago
Chicago, IL05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Sales Techniques
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
Timeline
Server/VIP Hostess
Mixers Gentlemens Club
01.2024 - Current
Bartender/Server
Deja Vu Showgirls
04.2022 - 01.2024
Sales Associate
Picsolve
01.2018 - 03.2020
Freelance Photographer
Ally Of The Moon
01.2016 - Current
Kitchen Staff Member
East Of Chicago
01.2009 - 08.2017
Bachelor of Arts - Photography
The School of The Art Institute of Chicago
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