Summary
Overview
Work History
Education
Skills
Timeline
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Emily Valencia

Emily Valencia

Tampa

Summary

Flexible and reliable team member who provides quality work with minimal supervision. I have a proven track record of professionalism and maintaining an inviting environment. I offer strengths in communication and efficiency.

Overview

5
5
years of professional experience

Work History

Server/VIP Bottle Server

M.Bird
09.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.

Summer Teacher

Stepping Stones Academy 1
05.2023 - 08.2023
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Established high expectations for all students while maintaining an inclusive learning environment where everyone felt valued and supported.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Participated in professional development workshops to continually improve teaching practices and stay current on educational trends.

Hostess

Harbor Mexican Cafe
07.2022 - 04.2023
  • Answered customer questions about hours, seating, and menu information.
  • Used cash registers and credit card machines to cash out customers.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

After School Coach

Elevo Learning
02.2022 - 06.2022
  • Worked with children of ranging ages focusing on physical education and homework tutoring
  • Deescalated conflicts between school children daily
  • Assisted in training 3 new coaches each month
  • Effectively communicated with parents, teachers, and school staff to organize group events

Cashier and Cook

Flame Broiler
01.2021 - 01.2022
  • Worked hard to learn required tasks quickly to maximize performance
  • Offered strong customer service skills, keeping customers satisfied
  • Was involved in training new team members each month
  • Rotated through series of different stations based on team needs
  • Maintained excellent levels of workplace cleanliness around equipment
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Bachelor of Science - Speech Pathology

University of South Florida
05.2025

Troy High School
05.2021

Skills

  • Time management
  • Working collaboratively
  • Reliable and Trustworthy
  • Guest Complaint Resolution
  • Strong work ethic
  • Exceptional customer service
  • High volume dining
  • First aid training

Timeline

Server/VIP Bottle Server

M.Bird
09.2024 - Current

Summer Teacher

Stepping Stones Academy 1
05.2023 - 08.2023

Hostess

Harbor Mexican Cafe
07.2022 - 04.2023

After School Coach

Elevo Learning
02.2022 - 06.2022

Cashier and Cook

Flame Broiler
01.2021 - 01.2022

Troy High School

Bachelor of Science - Speech Pathology

University of South Florida

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