Rahel Kebede
Washington,Dc
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
6
6
years of professional experience
Work History
VIP Bottle Server
Next Level
05.2023 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted cashiers with processing customer payments and documenting orders.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Server
Right Spot
10.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Increased sales significantly by upselling higher-end products to customers.
Server
Kiss Lounge
08.2020 - 10.2021
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
Glo Lounge
03.2018 - 07.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Skills
- Time Management
- Product Presentation
- Venue Promotion
- Menu Knowledge
- Attention to Detail
Timeline
VIP Bottle Server
Next Level
05.2023 - Current
Server
Right Spot
10.2022 - 10.2023
Server
Kiss Lounge
08.2020 - 10.2021
Server
Glo Lounge
03.2018 - 07.2020