Allyson Mangold
Callahan,FL
Summary
Passionate Customer Service Representative with over two years of experience delivering quality customer satisfaction and support. Able to go beyond basic administrative tasks and take on multiple projects at once.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Woodsman Kitchen & Floors
05.2021 - Current
- Responded to customer requests for products, services and company information.
- Assisted office team by making phone calls, copies and appointments.
- Set service appointments with customers
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Receptionist
Jacksonville University
02.2021 - 05.2021
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Science - Professional Pilot Technology
Florida State College At Jacksonville
Jacksonville, FL05.2025
Skills
- Customer Service
- Problem-Solving Ability
- Coordination
- Data Entry
- Account Management
Affiliations
- First Coast 99s Vice chairman
- Friends of Fernandina Aviation Secretary
- Phi Theta Kappa Honor Society
Timeline
Customer Service Representative
Woodsman Kitchen & Floors
05.2021 - Current
Receptionist
Jacksonville University
02.2021 - 05.2021
Associate of Science - Professional Pilot Technology
Florida State College At Jacksonville
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