
Highly organized administrative professional with a background in editorial operations, journalism, and customer service. With three years at The Spokesman-Review I am experienced in coordinating office workflows, preparing and editing written materials and supporting cross-functional teams in a deadline-driven environment. Working as a teller has taught me to be adept at handling confidential information with discretion, and delivering accurate, high-quality work while balancing multiple responsibilities.
Managed editorial calendars, event listings, and community announcements for print and digital publication while ensuring accuracy and timely production.
Entered, verified, and edited content in publishing and database systems, maintaining high standards of quality and attention to detail.
Monitored shared newsroom inboxes, coordinated incoming submissions, and routed information to the appropriate editors and departments.
Served as the primary point of contact for newsroom phone calls and visitors, providing professional customer service and responding to inquiries.
Prepared recurring newspaper features, calendars, and community listings for publication according to daily and weekly deadlines.
Assisted with editing and formatting content for print and online publication using digital publishing software.
Collaborated with editors and newsroom staff to support daily production and ensure efficient workflow.
Assisted customers with archive requests, newspaper purchases, and general inquiries while maintaining a professional and service-oriented approach.
Processed member financial transactions including deposits, withdrawals, loan payments, cashier's checks, money orders, wire transfers, and cash advances with accuracy and attention to detail.
Maintained confidential member account information and performed account maintenance, record updates, and other administrative tasks.
Created relationships with members in the community with excellent customer service and recommending appropriate financial products and services to suit their needs.
Balanced cash drawer and verified daily transactions while maintaining strict accuracy.
Assisted members with stop payments, check orders and account changes in an efficient manner.
Researched, wrote, and edited articles on campus events, student organizations, and topics of community interest.
Conducted interviews with students, faculty, and staff to gather accurate information and multiple perspectives.
Met strict publication deadlines while managing multiple assignments in a fast-paced newsroom environment.
Collaborated with editors and fellow writers to revise content for clarity, accuracy, and style.
Verified facts and sources to ensure accurate, balanced, and engaging reporting.
Editorial Assistant: Coordinated calendars, managed databases, prepared correspondence, and supported daily newsroom operations
Teller: Maintained confidential records, resolved customer issues, balanced transactions, and ensured accuracy
Technical skills: Microsoft Office, data entry and database management, records management, editing and proofreading, and calendar management