Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Overview
12
12
years of professional experience
Work History
Concessions Supervisor
Woodside Sports Complex
07.2020 - Current
Coordinated concession team, food preparation and storeroom operations.
Supervised food and beverage personnel, evaluating performance and recommending improvements.
Participated in menu planning and food production, properly handling food surpluses and cost control.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Monitored food preparation, production, and plating for quality control.
Directed food preparation and cooking activities to meet health and safety standards.
Cashier
Dollar Tree
04.2018 - 07.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Concessions Cashier
Woodside Sports Complex
04.2014 - 08.2017
Communicated stand offerings and answered guest questions regarding orders.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Consistently provided friendly service to promote better customer engagement.
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Maintained clean, organized workspace according to operational standards.
Served snacks requiring specific care, refrigeration and preparation upon purchase.
Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Concessions Cashier, Barista
Chula Vista Resort - Wisconsin Dells Waterpark Resort
Wisconsin Dells, WI
03.2012 - 10.2013
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Adams-Friendship High School
Adams, WI
Skills
Concessions Management
Special Assignments
Pricing and Costing
Customer Service
Compliance Requirements
Production Preparation
Guest Experiences
Food Prep
Front of House Management
Maintain Food Safety
Training Junior Team Members
POS Terminal Operation
Counting Money
Teamwork and Collaboration
Timeline
Concessions Supervisor
Woodside Sports Complex
07.2020 - Current
Cashier
Dollar Tree
04.2018 - 07.2020
Concessions Cashier
Woodside Sports Complex
04.2014 - 08.2017
Concessions Cashier, Barista
Chula Vista Resort - Wisconsin Dells Waterpark Resort