Summary
Overview
Work History
Education
Skills
Timeline
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Allyssa McFarland

Allyssa McFarland

Wisconsin Rapids

Summary

Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.

Overview

12
12
years of professional experience

Work History

Concessions Supervisor

Woodside Sports Complex
07.2020 - Current
  • Coordinated concession team, food preparation and storeroom operations.
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food preparation, production, and plating for quality control.
  • Directed food preparation and cooking activities to meet health and safety standards.

Cashier

Dollar Tree
04.2018 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Concessions Cashier

Woodside Sports Complex
04.2014 - 08.2017
  • Communicated stand offerings and answered guest questions regarding orders.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Consistently provided friendly service to promote better customer engagement.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Served snacks requiring specific care, refrigeration and preparation upon purchase.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.

Concessions Cashier, Barista

Chula Vista Resort - Wisconsin Dells Waterpark Resort
Wisconsin Dells, WI
03.2012 - 10.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Adams-Friendship High School
Adams, WI

Skills

  • Concessions Management
  • Special Assignments
  • Pricing and Costing
  • Customer Service
  • Compliance Requirements
  • Production Preparation
  • Guest Experiences
  • Food Prep
  • Front of House Management
  • Maintain Food Safety
  • Training Junior Team Members
  • POS Terminal Operation
  • Counting Money
  • Teamwork and Collaboration

Timeline

Concessions Supervisor

Woodside Sports Complex
07.2020 - Current

Cashier

Dollar Tree
04.2018 - 07.2020

Concessions Cashier

Woodside Sports Complex
04.2014 - 08.2017

Concessions Cashier, Barista

Chula Vista Resort - Wisconsin Dells Waterpark Resort
03.2012 - 10.2013

High School Diploma -

Adams-Friendship High School

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Allyssa McFarland