Hi, I’m
Allyssa Sturgill
Otisville,MI
Summary
Started working my freshman yea of high school in the restaurant field, once the store closed after about a year I decided to take a break. My senior year I started working retail and instantly fell in love, sadly the rent got too much and the store closed. Started my receptionist job and quickly found it was not the role for me due to family issues.
Overview
2
years of professional experience
Work History
Bridal By ViperBirch Run, Michigan
Receptionist
08.2022 - 10.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
Carters OshkoshBirch Run, Michigan
Sales Associate
07.2020 - 06.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Victor And MereksBirch Run, Michigan
Cashier/Head Busser
10.2017 - 09.2018
Job overview
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
Lakeville Memorial High SchoolOtisville Michigan
High School Diploma
06.2021
Skills
- Customer Complaint Resolution
- Greeting and Seating Clients
- Security Awareness
- Visitor and Customer Relations
- Positive Attitude and Energetic
- Call Answering and Routing
- Computer Proficiency
Timeline
Receptionist
Bridal By Viper
08.2022 - 10.2022
Sales Associate
Carters Oshkosh
07.2020 - 06.2021
Cashier/Head Busser
Victor And Mereks
10.2017 - 09.2018
Lakeville Memorial High School
High School Diploma
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