Alma Arreola
Royse City,Texas
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
15
15
years of professional experience
Work History
Property Manager
Ne Management
10.2021 - Current
- Achieved 97% compliance with regulatory standards through diligent oversight.
- Set annual tenant rates using TIC, ensuring zero missed re-certifications and maximizing revenue.
- Performed bi-weekly property inspections to identify and resolve maintenance issues proactively.
- Enhanced online ratings by providing prompt, efficient support to residents.
- Maintained a 97% compliance rate with all regulatory standards.
Assistant Manager
Karia Properties
11.2020 - 10.2021
- Conducted property showings and responded to tenant inquiries, enhancing tenant engagement.
- Prepared and executed legally compliant lease agreements.
- Created organizational systems for accurate records, efficient financial transactions, and fast complaint resolution.
- Developed organizational systems for record accuracy, streamlined financial transactions, and expedited complaint resolution.
Assistance Manager
Anterra Management
Dallas, Texas
10.2010 - 12.2020
- Welcomed guests and scheduled tours while responding to phone/email inquiries within 24 hours to enhance customer engagement.
- Supported advertising campaigns through social media, radio, signage, and direct marketing to increase community awareness.
- Executed advertising campaigns through social media platforms, radio broadcasts, signage displays, and direct marketing efforts to promote brand visibility.
- Reduced financial errors by 26% through improved record-keeping and data accuracy, ensuring reliable financial reporting.
- Managed client relationships to ensure satisfaction with services provided.
Education
High School Diploma -
Montemorelos, MexicoSkills
- Affordable Housing Programs
- Yardi
- RealPage Programs
- Bluemoon
- Knock
- Onesite
- CRM
- Microsoft Office Suite
- Outlook
- Marketing strategies
- Problem solving
- Conflict resolution
- Time management
- Organizational skills
- Team collaboration
- Bilingual (English & Spanish)
- Customer relationship management
References
Upon request
Timeline
Property Manager
Ne Management
10.2021 - Current
Assistant Manager
Karia Properties
11.2020 - 10.2021
Assistance Manager
Anterra Management
10.2010 - 12.2020