Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Johnson

St Louis,MO

Summary

Seasoned Property Manager with a proven track record at Odin Properties, adept in regulatory compliance and financial reporting. Excelled in maintaining high occupancy rates and achieved a 98% score in state and federal inspections. Skilled in lease negotiation and renowned for exceptional customer service, effectively balancing tenant satisfaction with profitability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Property Manager

Odin Properties
St Louis, MO
07.2024 - Current
  • Ensure all tenants meet income eligibility requirements based on area income (AMI).
  • Collect and verify income documentation for initial applications and annual recertification
  • Maintain accurate and organized tenant files for audits by the state and investors.
  • Market units according to LIHTC rules, ensuring they remain affordable.
  • Enforce lease agreements, track occupancy rates, and meet compliance.
  • Work with owners and investors to track rents, budgets, and financial reports.
  • Prepare for state and federal inspections, such as the Housing Finance Agency, scored with 98%.

Property Manager

Fairway Management
St Louis , MO
08.2023 - 07.2024
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Managed all maintenance requests from tenants in a timely manner.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Property Manager

9TH Avenue Apartments
St Louis , MO
01.2021 - 08.2023
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Facilitated tenant paperwork processing and verification.
  • Completed lease applications and verifications, notifying prospects of results.
  • Exercised direct supervision over property staff.
  • Handled resident complaints and expedited maintenance requests.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Education

High School Diploma -

Normandy High School
St Louis Mo
05-2004

Skills

  • Property management
  • Regulatory compliance
  • Financial reporting
  • Lease negotiation
  • Tenant screening
  • Maintenance coordination
  • Customer service
  • Income verification
  • Timely follow-up
  • Inspection preparation
  • New construction
  • Unit vacancies
  • Rent collection
  • Payment collection
  • Leasing operations
  • Eviction notices
  • Fair housing mandates
  • Knowledge of Missouri real estate laws
  • Fair housing compliance
  • Affordable housing programs

Certification

  • currently working on becoming Tax Credit Certified .

Timeline

Property Manager

Odin Properties
07.2024 - Current

Property Manager

Fairway Management
08.2023 - 07.2024

Property Manager

9TH Avenue Apartments
01.2021 - 08.2023

High School Diploma -

Normandy High School

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Sierra Johnson