Debbie W. Finley
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Property Manager
HRI PROPERTIES
09.2007 - 03.2021
- Oversaw management of 4 properties while providing excellent customer service to residents and vendors.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing residents needs and resolving concerns.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential residents by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed final move-out walk-throughs with residents to identify required repairs.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
Education
High School Diploma -
Alcee Fortier High School
New Orleans, LA06.1980
Skills
- Affordable Housing Programs
- IA-Reservist
- Customer Service
- Multi-Family Property Management
- Leasing and Sales
- Louisiana Real Estate License (Inactive 2021
- Excellent Teamwork
- Work Well Independently
Timeline
Property Manager
HRI PROPERTIES
09.2007 - 03.2021
High School Diploma -
Alcee Fortier High School
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