Alma Atayde

Leasing Consultant
The Metropolitan | 2018-2019

• Assisted prospective residents with leasing inquiries, applications, and move-in processes.
• Maintained professional communication with residents and supported daily office operations.

Leasing Consultant Security Properties Residential | 2019 – 2022

• Conducted property tours, processed applications, and managed lease agreements.
• Built strong relationships with prospective and current residents through excellent customer service.
• Assisted with marketing, follow-up communication, and resident retention initiatives.

Assistant Property Manager Security Properties Residential | 2022 – 2024

• Assisted with daily property operations, leasing activities, rent collections, and resident communications.
• Supported financial reporting, vendor coordination, and administrative management.
• Helped maintain occupancy goals and provided exceptional customer service to residents and prospects.

Property Manager Security Properties Residential | 2024 – 2026

• Oversee daily operations of a 420-unit residential community.
• Manage and lead a team of 8 employees, including leasing, maintenance, and office staff.
• Ensure operational efficiency, resident satisfaction, and compliance with company policies and procedures.
• Monitor property performance, occupancy goals, budgeting, and financial reporting.
• Handle resident relations, conflict resolution, and escalated customer service matters.
• Coordinate leasing strategies and support team development and training.