Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Alma Bedolla

Chicago,IL

Summary

Proven leader with a drive to enhance safety programs with focus on customer/client relations. Started my security career as an on-call officer, promoted to a site dispatcher, which led to a position of site manager. I strive to promote knowledge/training within my team and have a proven track record of promoting officers from within.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Site Manager

Sizemore Security
Chicago, IL
07.2022 - Current
  • Performed inspections of the facility on a regular basis to ensure security measures were followed.
  • Scheduled maintenance tasks and ensured all equipment was functioning properly.
  • Managed daily operations of the site, including staff and contractors.
  • Analyzed reports to identify areas for improvement in performance or cost savings.
  • Mentored new employees on safety protocols, processes and procedures.
  • Implemented systems for tracking employee attendance, performance reviews and payroll processing.
  • Assigned tasks and delegated responsibilities among team members.
  • Evaluated employee performance through regular reviews and feedback sessions.
  • Ensured compliance with safety protocols, regulations and standards.
  • Established policies, procedures and guidelines for the operation of the site.
  • Provided training opportunities for existing staff in order to enhance their skillset.
  • Resolved conflicts between staff members in a timely manner.
  • Responded promptly to customer inquiries or complaints.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Provided training and development opportunities for site staff, enhancing team capabilities.

Peer Mentor

Excel Academy South
Chicago, IL
02.2021 - 06.2022
  • Facilitated group discussion sessions on topics such as study skills, college preparation and career exploration.
  • Collaborated with faculty members to ensure optimal academic performance from mentees.
  • Encouraged positive behavior among mentees by modeling appropriate conduct at all times.
  • Led weekly meetings with mentors and mentees to assess progress towards goals set during previous meetings.
  • Ensured a safe and supportive learning environment for all students.
  • Organized activities designed to build self-esteem, promote team building and foster creativity among participants.
  • Supported new mentors through orientation processes, shadowing opportunities or other methods of instruction.
  • Participated in training sessions related to effective peer mentoring techniques.
  • Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
  • Monitored mentees' progress through regular check-ins and assessments.

Education

High School Diploma -

Excel Academy
Chicago, IL
06-2022

Skills

  • Team Leadership
  • Site Safety
  • Site Inspection and Management
  • Budgeting and Cost Savings
  • Problem-Solving
  • Procedures Development
  • Multitasking and Organization
  • Process Improvement
  • Safety Procedures
  • Relationship Building
  • Analytical Thinking
  • Staff Management
  • Coaching and Mentoring
  • Emergency Response
  • Emergency assistance
  • Customer Service
  • Operations Management
  • Shift Scheduling
  • Facility Oversight
  • Conflict Resolution
  • SOP Development
  • Supervision of events
  • Customer inquiries
  • Personnel Management
  • Flexibility and Adaptability
  • Documentation Management
  • Activity reporting
  • Customer Relationship Management
  • Safety Monitoring
  • MS Office
  • Management

Affiliations

  • Outdoor activities
  • Volunteer
  • Continued Education

Accomplishments

  • Employee of the month
  • Graduated second in my class

Certification

  • PERC
  • Handle With Care Certified
  • BLS Certified
  • Taser Trained

Languages

Spanish
Professional

References

References available upon request.

Timeline

Site Manager

Sizemore Security
07.2022 - Current

Peer Mentor

Excel Academy South
02.2021 - 06.2022

High School Diploma -

Excel Academy

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Alma Bedolla