Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Alma Bucio Zambrano

Oceanside,CA

Summary

Seasoned Master Barista with a proven track record at Target, adept in inventory management and team leadership. Excelled in enhancing customer engagement through innovative promotional activities, significantly boosting sales. Skilled in barista training and conflict resolution, ensuring high standards of service. Demonstrated excellence in staff development and operational efficiency, contributing to sustained business growth.

Overview

5
5
years of professional experience

Work History

Master Barista

Target
Oceanside , CA
01.2022 - 08.2025
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.
  • Ordered supplies, equipment and ingredients as needed.
  • Supervised and trained baristas to ensure adherence to company policies and procedures.
  • Ordered and received supplies to restock beverage items.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Provided coaching and feedback to staff members regarding performance expectations.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Collaborated with management team to develop new strategies for increasing sales and profits.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Cashier

Halloween Express
Oceanside , CA
09.2021 - 11.2021
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Cashier

KFC Taco Bell
Carlsbad, California
10.2020 - 05.2021
  • Learned roles of other departments to provide coverage and keep store operational.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Provided excellent customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Some College (No Degree) - Criminology And Justice Studies

Califronia State University Of San Marcos
San Marcos, CA

Skills

  • Inventory management
  • Conflict handling
  • Barista training
  • Supply ordering
  • Staff scheduling
  • Team management

Languages

Spanish
Native/ Bilingual

References

  • Miztiza Piazza (Previous manager).
  • Contact information: (808) 517-8850 or Miztiza.piazza@target.com
  • Adolfo Valverde (Previous manager).
  • Contact information: (760) 580-0724 or Valverdeadolf13@icloud.com

Timeline

Master Barista

Target
01.2022 - 08.2025

Cashier

Halloween Express
09.2021 - 11.2021

Cashier

KFC Taco Bell
10.2020 - 05.2021

Some College (No Degree) - Criminology And Justice Studies

Califronia State University Of San Marcos

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