Alma Cardenas
North Las Vegas,NV
Summary
Motivated and charismatic customer service professional with over 10 years of experience. Strong troubleshooting and problem-solving skills in fast-paced environments. Fluent in Spanish. Highly organized and independent worker with strong time management skills. Detail-oriented and quick learner. Seeking a remote position.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
El Dorado Cantina
Las Vegas, NV
08.2021 - 06.2022
- Provided exceptional customer service as a lead server for an upscale Mexican restaurant.
- Maintained professional and courteous demeanor in fast-paced, multitasking environment.
- Provided support to colleagues during peak hours, enhancing customer service.
Bail Bondsman
8ball Bail Bonds
Las Vegas, NV
03.2021 - 08.2021
- Maintained records of all transactions related to bail bonds, including payments received, collateral provided, and court appearances made.
- Responded promptly to inquiries from clients via phone or email regarding their case status.
- Organized paperwork related to cases such as arrest warrants, affidavits, indictments, judgments and other documents as required by state laws.
Bartender
Putters Bar & Grill
Las Vegas, NV
08.2018 - 05.2021
- Established and maintained long-term client connections
- Adhered to state regulations regarding serving alcohol responsibly.
- Processed payments accurately and efficiently with POS system.
Server
I LOVE BURGERS
Las Vegas, NV
05.2014 - 10.2017
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
IHOP
Las Vegas, NV
08.2010 - 04.2014
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Del Sol High School
Las Vegas, NV08-2010
Skills
- File and records searching
- Microsoft Office
- Data Entry
- Costumer Service
- Cash Management
- Fluent in Spanish
- POINT OF SALE
Certification
- Food handler certificate
- Food Handler
Additional Information
SKILLS
Exceptional interpersonal skills Upbeat, outgoing and positive
Extensive hospitality background Mathematical aptitude
Nevada Food Handlers card Master of sales techniques
High-volume dining Food safety understanding
Trained in liquor, wine and food service Highly responsible and reliable
Maintain positive relations with returning guests Familiar with (POS) system
Timeline
Server
El Dorado Cantina
08.2021 - 06.2022
Bail Bondsman
8ball Bail Bonds
03.2021 - 08.2021
Bartender
Putters Bar & Grill
08.2018 - 05.2021
Server
I LOVE BURGERS
05.2014 - 10.2017
Server
IHOP
08.2010 - 04.2014
High School Diploma -
Del Sol High School
- Food handler certificate
- Food Handler
Similar Profiles
Richard PerezRichard Perez
Barback at El Dorado CantinaBarback at El Dorado Cantina
Danay Naranjo HernandezDanay Naranjo Hernandez
Utility Porter at El Dorado CantinaUtility Porter at El Dorado Cantina
David QuintanaDavid Quintana
Executive Chef at El Dorado CantinaExecutive Chef at El Dorado Cantina