Maritza Fernandez
Irving,TX
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Landmark Health
01.2022 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Patient Care Coordinator
Family Dental
05.2019 - 07.2020
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Care Coordinator/Front Desk Receptionist
Ideal Dental
01.2018 - 04.2019
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Education
Bachelor of Science - Biology
The University of Texas At Arlington
Arlington, TX05.2020
Associate of Science - Biology
North Lake College
Irving, TX08.2016
Skills
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Medical terminology understanding
- Healthcare operations
- Medical Terminology
- Insurance Practices
- Strategic Planning
- Database coordination
- HIPAA Guidelines
- Patient Advocacy
- Certified in CPR/AED
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Care Coordinator
Landmark Health
01.2022 - Current
Patient Care Coordinator
Family Dental
05.2019 - 07.2020
Care Coordinator/Front Desk Receptionist
Ideal Dental
01.2018 - 04.2019
Bachelor of Science - Biology
The University of Texas At Arlington
Associate of Science - Biology
North Lake College