Alma Galindo
Hearing Aid Specialist
Colton,CA
Summary
Versatile Hearing Aid Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Skilled leader, planner, and problem solver. Bilingual - Spanish.
Overview
9
9
years of professional experience
Work History
Hearing Aid Specialist
Miracle Ear Ontario
Ontario, CA
06.2014 - 11.2023
- Conducted hearing tests to determine patient's level of hearing loss and ability to benefit from amplification.
- Performed diagnostic evaluations, programming and adjustments on a variety of hearing aids.
- Educated patients and families on the selection, fitting, use, care and maintenance of hearing instruments.
- Dispensed, programmed and fit digital hearing instruments according to prescriptions.
- Provided counseling services regarding communication strategies for individuals with hearing loss.
- Maintained records related to patient visits including data entry into practice management software systems.
- Maintained inventory levels for supplies used in the dispensing process.
- Conducted follow-up visits to assess patient progress with amplification solutions over time.
- Utilized specialized equipment such as real ear measurement systems during fittings and adjustments.
- Adhered to federal regulations regarding standards for dispensing and fitting hearing instruments.
Education
Associate of Arts - Liberal Arts And General Studies
San Bernardino Valley College
San Bernardino, CA06-1998
Skills
- Customer Relations
- Quality Assurance
- Manual Dexterity
- Management collaboration
- Documentation Management
- Relationship Building
- Written Communication
- Decision-Making
- Multitasking
- Problem-Solving
- Adaptability and Flexibility
- Active Listening
- Idea Development and Brainstorming
- Continuous Improvement
- Experience in leadership
- Excellent Communication
- Team Collaboration
- Professionalism
- Effective Communication
- Problem-solving abilities
- Reliability
- Attention to Detail
- Interpersonal Skills
Timeline
Hearing Aid Specialist
Miracle Ear Ontario
06.2014 - 11.2023
Associate of Arts - Liberal Arts And General Studies
San Bernardino Valley College