Alma Gutierrez
GPM Landscape INC
Laveen ,AZ
5
years of professional experience
Dynamic Office Assistant with proven expertise in administrative support and office management at GPM Landscape INC. Excelled in data entry and bilingual communication, enhancing operational efficiency and customer satisfaction. Demonstrated exceptional problem-solving and time management skills, contributing to streamlined processes and positive first impressions. Dedicated assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Work History
Front Desk Assistant
4 Years 8 Months- Answered customer telephone calls promptly and appropriately handled needs.
- Input data into spreadsheets and databases.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Completed clerical tasks such as filing, copying, printing, maintained and updated office records, both digital and physical.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track employee, customer and vendor information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Supported business growth with efficient onboarding processes for new hires that included orientation, training materials, and equipment setup.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
Bachelor of Arts - Psychology
- Obama Scholarship Recipient
- 3.6 GPA
Skills
Excellent Communication
Problem-solving skills
Time Management
Data Entry
File Organization and Inventory
Administrative Support
Excel spreadsheets
Invoice Processing
Quickbooks
Spanish and English Fluency
45 wpm Typing Speed
Timeline
Front Desk Assistant
GPM Landscape INC
12.2021 - CurrentRead More
Arizona State University West
Bachelor of Arts from Psychology
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