FRONT DESK LEAD/ MEDICAL ASSISTANT
FRISCO CENTER FOR INTERNAL MEDICINE
02.2020 - Current
- Trained new front desk staff members, fostering a team environment and ensuring consistent service quality for guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Assist in patient rooming, taking vitals and preforming blood draws.