Tara Cox
Goldsboro,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Front Desk Coordinator/Assistant Manager/Medical Aesthetician
Southeast Med-spa & Laser Center
Clayton, NC
08.2017 - 02.2024
- Greeted and welcomed guests upon arrival, providing excellent customer service.
- Adhered to HIPAA guidelines regarding patient privacy.
- Organized office supplies and equipment; maintained an inventory of items in stock.
- Set up CLIA Certification for new wellness therapies.
- Assisted with the onboarding process for new employees and setting up employee training.
- Processed payments from customers using cash registers or point-of-sale systems.
- Ensured compliance with company policies regarding safety protocols.
- Kept accurate records of patient care documentation in electronic health record system.
- Performed daily audits of customer accounts for accuracy and completeness.
- Performed skin analysis, consulted with clients on treatments and products, and recommended appropriate aesthetic services.
- Provided medical grade facials, chemical peels, dermaplaning, microdermabrasion, laser treatments, and other skincare services.
- Provided permanent makeup services to clients, such as eyebrow and lip color.
- Utilized advanced techniques such as microneedling or PRP therapy.
- Utilized lasers to treat various skin conditions such as acne scars, sun damage, wrinkles.
- Managed inventory of supplies and equipment for aesthetics department.
- Maintained a clean and sterile environment according to safety protocols.
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Verified collection orders and communicated discrepancies to nurses.
- Monitored inventory levels of supplies used in phlebotomy services.
- Prepared specimens for transport to external laboratories.
Front Desk Receptionist/ Medical Aesthetician
Southeast Women’s Center
Clayton, NC
07.2011 - 08.2017
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry tasks related to billing and collections procedures.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed referrals for specialist care when requested by physicians or patients.
- Processed payments from customers using a variety of payment methods including credit cards, checks and cash. Accurately balancing the register at the end of each shift.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
Phlebotomy With EKG - Phlebotomy
Medical2 Career College
Tupelo, MS07-2017
Nurse Aide 1 - Nursing Assistance
Wake Technical Community College
Raleigh, NC12-2015
Aesthetics - Master Aesthetician
Lenoir Community College
Kinston, NC08-2007
High School Diploma -
Rosewood High School
Goldsboro, NC06-2003
Certification
- Permanent Makeup with Mara Academy April 2022
- Advanced Lip-blushing Techniques with Mara Academy July 2022
- Shaded Eyeliner with Mara Academy March 2024
References
References available upon request.
Timeline
Lead Front Desk Coordinator/Assistant Manager/Medical Aesthetician
Southeast Med-spa & Laser Center
08.2017 - 02.2024
Front Desk Receptionist/ Medical Aesthetician
Southeast Women’s Center
07.2011 - 08.2017
Phlebotomy With EKG - Phlebotomy
Medical2 Career College
Nurse Aide 1 - Nursing Assistance
Wake Technical Community College
Aesthetics - Master Aesthetician
Lenoir Community College
High School Diploma -
Rosewood High School
- Permanent Makeup with Mara Academy April 2022
- Advanced Lip-blushing Techniques with Mara Academy July 2022
- Shaded Eyeliner with Mara Academy March 2024
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