Alma Maldonado
Houston,TX
Summary
Proven achiever with a strong background in leasing and sales, demonstrated at Villa Del Sol Residential Homes. Skilled in social media marketing and maintaining high customer satisfaction through excellent communication. Excelled in fast-paced environments, significantly improving tenant acquisition rates. Showcases a goal-oriented mindset and a knack for fostering positive client relationships. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Overview
3
3
years of professional experience
Work History
Leasing Agent
Villa Del Sol Residential Homes
4000 Hollister St Houston Tx77080
03.2024 - 07.2024
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Participated in property inspections to prepare for move-ins and move-outs.
- Greeted clients, showed apartments, and prepared leases.
- Closed work orders
- Help file paper work
- Helped around for a few months
Sales Associate
Georgios
1014 Willowbrook Mall Houston Tx
01.2021 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma -
Aldine High School
Houston, TX06.2021
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- File paper work
- Answered phone calls
- Worked holidays
- Scheduled tours
- Property Tours
- Helped with applications
- Social Media Marketing
Bilingual
English is my first language but i am very fluent on my spanish.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Leasing Agent
Villa Del Sol Residential Homes
03.2024 - 07.2024
Sales Associate
Georgios
01.2021 - 03.2024
High School Diploma -
Aldine High School