Alma Nolasco
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals. Eager to learn and aid customers with their needs and concerns with compassion and efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
The UPS Store
02.2023 - 06.2024
- Provided customer service for inbound and outbound calls, answered questions and provided basic assistance.
- Opening and closing procedures.
- Experience in packaging operations, including efficient packing and labeling.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
UPS Driver Helper
UPS
10.2022 - 01.2023
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Sales Associate
UNIQLO
05.2019 - 04.2021
- Cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Made sales floor replenishments and layout changes.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate - Surgical Technology
Kingsborough Community College of The City University of New York
High School Diploma -
UAI of Math And Science For Young Women
06.2017
Skills
- Honest and Dependable
- Customer Service
- Attention to detail
- Multitasking
- Building rapport
- Reliable and Punctual
Languages
Spanish
Professional Working
Timeline
Sales Associate
The UPS Store
02.2023 - 06.2024
UPS Driver Helper
UPS
10.2022 - 01.2023
Sales Associate
UNIQLO
05.2019 - 04.2021
Associate - Surgical Technology
Kingsborough Community College of The City University of New York
High School Diploma -
UAI of Math And Science For Young Women