ALMA PARRA
CONFIDENCE CHEVROLET BUICK GMC
OKC,OK
1
Language
11
years of professional experience
Highly motivated and dedicated to maintaining customer service satisfaction. Bilingual speaking, read, and write fluently in both Spanish and English. Looking for a better future and career opportunity.
Work History
Customer Service Cashier
4 Years 1 Month- Opened and closed the cashier office and completed daily cash-handling.
- Processed customer payments by cash, credit card, and check.
- Managed the cash register.
- Administered extended warranty claims and submitted paperwork to obtain payment.
- Assisted with service and finance department deposits.
- Organized and filed invoices.
- Answered incoming phone calls.
- Scan invoices .
CASHIER
1 Year 8 Months- Took customer payments by cash, check, credit card.
- Processed purchase orders for cleaning, detail, glass, etc. companies.
- Managed car rental transactions for customers, ensuring a smooth rental process.
- Made PO'S (promise of pay) for our cleaning, detail, glass, etc. Companies.
- Assisted customers with inquiries, providing accurate information and support.
- Made deposit for service and finance.
- Performed scanning of documents, ensuring accurate digital records were maintained.
BDC DEPARMENT
4 Months- Scheduled appointments via phone and email to facilitate customer engagements.
- Provided support to customers via phone, addressing their questions about vehicle options.
- Contacted previous customers to explore interest in upgrading to a new vehicle.
CASHIER
- Opened and closed store daily.
- Maintained cleanliness throughout the store by regularly tidying up and organizing displays.
- Process merchandise returns and exchanges.
- Activated new cell phone lines to expand service offerings for customers.
- Assisted customers by providing information and resolving complaints to ensure satisfaction.
- Train new employees.
- Welcomed customers upon entering the store to create a friendly atmosphere.
- Stock shelves, and mark prices on shelves and items.
- Activate new cell phone lines.
CASHIER
3 Months- Receive payments by cash, check, credit card, vouchers, or automatic debit.
- Issue receipts, refunds, credits, or change due to customer.
- Greeted customers upon entering store to create welcoming atmosphere.
- Maintained cleanliness of work area.
- Restocked shelves and organized merchandise displays.
- Stock shelves, fix merchandise.
- Request information or assistance using paging system.
Education
HIGH SCHOOL DIPLOMA
Skills
Sales concept.
Bilingual (English
Spanish).
Team collaboration
Customer assistance
Problem solving.
Computer proficiency
Working with computer.
Fast learner.
Like to work with others.
Strong work ethic
Polite communication
High motivation.
Languages
Spanish
Full Professional
Timeline
Customer Service Cashier
CONFIDENCE CHEVROLET BUICK GMC
05.2022 - 06.2026Read More
CASHIER
DISCOUNT DOLLAR CITY
08.2020 - 10.2015Read More
CASHIER
BOB HOWARD HYUNDAI
07.2018 - 03.2020Read More
BDC DEPARMENT
DAVID STANLEY DODGE
05.2016 - 09.2016Read More
CASHIER
CHEF STORE
01.2015 - 04.2015Read More
U.S GRANT HIGH SCHOOL
HIGH SCHOOL DIPLOMA
Read More