Alma Puchi
Chandler,AZ
Summary
- A caring, enthusiastic Back/Front Office Medical Assistant with a firm commitment to efficiency, quality care and the best interests of the patients. Conscientious and detail-oriented with organizational and problem-solving abilities, earning a reputation for dependability, integrity and professionalism. Skills include: Assisting in office procedures
- Ordering supplies for Medical Office
- Scheduling endoscopy Procedures
- Exporting Appointments
- Front & Back office
- Scanning and entering insurance information and collecting payments
- Obtaining authorization through the insurance company
- Patient education
- Triage calls
- Medical histories
- Bilingual Offer well-developed communication skills to interact effectively with patients, physicians and coworkers in a teamwork environment
Overview
20
20
years of professional experience
Work History
Health Office Assistant
Benjamin Franklin Charter School
Gilbert, AZ
07.2024 - 05.2026
- Delivery of care to all students and staff according to district policies and procedures
- Administration of daily medications, including Inhalers.
- Care of students with Diabetes
- Supervise students that are sick or injured
- Perform Vision and Hearing screenings
- Document treatments and care provided
- Prepare and maintain health records; maintain confidentiality
- Enter immunization records; verify immunization compliance, utilize State immunization program (ASIIS)
- Maintain and order Health Office supplies
Back Office Medical Assistant
Desert Pulmonary and Sleep Consultants - Gilbert, AZ
Gilbert, AZ
01.2018 - 08.2022
- Medical assistant for very busy office. I was the assistant to 3 providers in the practice and assisted with the other providers as well.
- Roomed patients, took vitals, gave injections, sent orders for Imaging and laboratory orders.
- Medications and Imaging authorizations, medical records for New and established patients.
- Scheduled Bronchoscopy at Banner hospitals
- Sent Oxygen orders to Durable equipment companies.
- Translating for Spanish-speaking patients
- Very knowledgeable with Aprima , Cerner and Dignity systems
Back office Medical Assistant
BILTMORE EAR NOSE & THROAT
Phoenix, AZ
01.2010 - 04.2012
- Medial assistant for the main provider of the practice.
- Roomed patients, assisted with in-office procedures, call backs, medications, authorizations for tests or other providers. Scheduled all testing for patients for this provider.
- Front office checking in and out. Scanning insurance cards and collection co-pays
Lead Medical Assistant
Desert Valley Gastroenterology Hospital and Surgery centers
Gilbert, AZ
02.2009 - 09.2009
- Scheduled all Endoscopy and Colonoscopy procedures at the Hospital and Surgery centers
Back Office Medical Assistant
Southwest Kidney Institute
08.2007 - 11.2008
- Roomed patients, assisted with in-office procedures, call backs, medications, authorizations for tests or other providers. Scheduled all testing for patients.
- Provided quality patient care for chronically ill patients for 13 specialty physicians
Patient Care Technician
Fresenius Medical Care
10.2006 - 07.2007
- Provided direct care for Hemodialysis patients.
- Initiation, monitoring and termination of treatments.
- Intervention in patient complication.
- Provided education
Education
Medical Assistant Diploma -
International Institute of The Americas
Mesa, AZ2007
Skills
- Translation
- Medical Office Experience
- Medical Scheduling
- Insurance Verification
- Cerner
- Experience Administering Injections
- EMR Systems
- Triage
- Vital Signs
- Medical records
- EMR systems
- Computer skills
Languages
Spanish
Timeline
Health Office Assistant
Benjamin Franklin Charter School
07.2024 - 05.2026
Back Office Medical Assistant
Desert Pulmonary and Sleep Consultants - Gilbert, AZ
01.2018 - 08.2022
Back office Medical Assistant
BILTMORE EAR NOSE & THROAT
01.2010 - 04.2012
Lead Medical Assistant
Desert Valley Gastroenterology Hospital and Surgery centers
02.2009 - 09.2009
Back Office Medical Assistant
Southwest Kidney Institute
08.2007 - 11.2008
Patient Care Technician
Fresenius Medical Care
10.2006 - 07.2007
Medical Assistant Diploma -
International Institute of The Americas