Alma Salgado
SALTLAKECITY
Summary
Hardworking and reliable employee with extensive background operating cash registers, and providing excellent customer service. Highly organized, proactive, and punctual. Love to work in a clean and organized place, Works well within team settings. Fast learner, Willing to learn new things.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Cashier, line coordinator
Wendy’s
SALTLAKECITY
10.2024 - 01.2026
- Processed customer orders accurately and efficiently at a fast-paced restaurant.
- Handled cash transactions and operated the register daily for smooth transactions.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided friendly customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on cashier procedures and customer service skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Supervisor
EDS Solutions
SALTLAKECITY
02.2019 - 02.2023
- Supervised daily operations to ensure team efficiency and goal alignment.
- Trained and mentored new staff on company policies and procedures.
- Coordinated schedules to optimize workflow and resource allocation.
- Facilitated communication between departments to resolve operational issues quickly.
- Ensured compliance with safety regulations and maintained a safe work environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Created new strategies for improving customer service standards within the organization.
- Monitored inventory levels and coordinated supply orders as needed.
- Conducted regular performance evaluations and provided constructive feedback.
Education
West High School
Salt Lake City, UT 04.2025 - 04.2026
Skills
- Customer service
- Team leadership
- Employee training
- Cash handling
- Customer service excellence
- Credit and cash transactions
- Order packaging
- Cash handling and management
- Basic math
- Customer assistance
- Cleaning and sanitizing
- Empathy and patience
- Fast learner
Languages
English,
Professional
Spanish
Professional
Timeline
West High School
04.2025 - 04.2026
Cashier, line coordinator
Wendy’s
10.2024 - 01.2026
Supervisor
EDS Solutions
02.2019 - 02.2023