Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alma Sandoval

Peoria,AZ

Summary

Detail-oriented assistant with expertise in document management, client communication, and calendar coordination. Proven ability to streamline administrative processes, ensuring effective support, and enhanced client service.

Overview

19
19
years of professional experience

Work History

Legal Assistant /Assistant Office Manager

Ballecer & Segal
Phoenix, AZ
05.2010 - Current
  • Managed case files and documentation for ongoing legal matters.
  • Conducted legal research to support attorneys in case preparation.
  • Coordinated communication between clients and legal team members.
  • Scheduled appointments and maintained attorney calendars efficiently.
  • Organized and indexed legal files for easy access and retrieval.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Maintained client confidentiality in all matters.
  • Answered phones promptly while providing courteous customer service.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Processed incoming mail on a daily basis.
  • Filed clients' legal documents in relevant courts for processing.
  • Greeted clients upon arrival at office and provided assistance as needed.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
  • Performed basic bookkeeping duties including tracking payments received from clients.
  • Participated in client interviews, observed questioning process and documented information.
  • Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
  • Trained new employees on accounting processes, procedures and software applications such as QuickBooks.
  • Performed basic bookkeeping tasks such as tracking expenses using accounting software packages like QuickBooks or Sage 50 Accounting Solutions.

Medical Assistant

Phoenix Children's Center
Phoenix, AZ
01.2007 - 01.2010
  • Assisted healthcare providers with patient examinations and procedures.
  • Scheduled appointments and coordinated patient follow-ups efficiently.
  • Provided patient education on treatment plans and medication instructions.
  • Maintained cleanliness and organization of examination rooms and supplies.
  • Supported front desk staff with patient intake and administrative tasks.
  • Communicated effectively with patients regarding their health concerns and needs.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Assisted back office patient processes to reduce office wait times.
  • Supported administrative staff by processing payments.

Education

Some College (No Degree) -

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Skills

  • Document management
  • Calendar management
  • Case file organization
  • Client communication
  • Office administration
  • Data entry accuracy
  • Customer service
  • Document preparation
  • Scheduling/Planning
  • Administrative support
  • Fast learner
  • Billing statements
  • Client service and support

Languages

Spanish
Native/ Bilingual

Timeline

Legal Assistant /Assistant Office Manager

Ballecer & Segal
05.2010 - Current

Medical Assistant

Phoenix Children's Center
01.2007 - 01.2010

Some College (No Degree) -

Maricopa Community Colleges, Phoenix College
Alma Sandoval