Alma Sandoval
Jarrell,TX
Summary
Motivated and customer-focused professional seeking an inbound remote sales representative position. Strong communication and problem-solving skills with the ability to build rapport and support customer needs. Eager to learn, grow, and contribute to a team environment. If given the opportunity, I am committed to developing my skills and delivering results.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Nationally Registered Certified Medical Assistant
Lonestar Circle Of Care OB/GYN
Austin
- Daily responsibilities consist of bringing patient’s back in a timely matter. Taking Vitals and having room already prepped and ready to go for provider.
- Supported healthcare providers with routine examinations and clinical procedures to enhance patient care.
- Maintained and organized medical equipment and supplies, contributing to efficient clinic operations.
- Trained new staff on administrative protocols and best practices for improved team performance.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Customer Service Attendant
Dublin, TX
- Placed orders and made sure they were processed in a timely manner, Made sure orders were accurate before given to customers, Handled cash transactions, Ability to work in a fast paced environment.
- Maintained cleanliness and organization of dining area and workstations.
- Assisted customers with menu selections and special requests.
- Collaborated with kitchen staff to synchronize order fulfillment efficiently.
- Trained new team members on service standards and operational procedures.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Increased customer satisfaction by providing prompt and friendly service.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Enhanced team efficiency, coordinating with kitchen staff to expedite order preparation.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Medical Assistant (Extern)
Wyoming Springs Medical Center
Round Rock, TX
09.2010
- Pulled clinical labs, Pulled files and filed them, Vitals, Injections, Scheduled Appointments, Reminder Calls and called in prescriptions, PKU’s, Prepared cultures and sent them to the pathology labs for processing, Built a rapport with the clients, Provide excellent customer service.
Production Technician I
ClearCorrect
Round Rock, TX
07.2022 - 11.2023
- Area: Manufacturing
- Summary of Position:
- This position is responsible for operating production equipment, processing product subassemblies and manufacturing final products by following standard operating procedures, work instructions and current good manufacturing practices. Cross trained on multiple workstations and frequently rotate between stations as needed to meet production schedules.
- Essential Functions and duties:
- Adheres to all applicable regulations, policies and procedures for health, safety, environmental, and quality compliance.
- Operates production equipment according to current work instructions and station manuals.
- Cleans and inspects product subassemblies
- Fabricates, finishes, cleans, and sort final products and accessories utilizing station specific tools.
- Electronically logs production information for each assigned station.
- Stays current on all training for each assigned station.
- Wears applicable personal protective equipment.
- Maintains cleanliness of production equipment, workstation, tools, and personal protective equipment.
- Follows safety rules and maintains personal safety and safety to others.
- Follows manufacturing access rules.
- Accurately records and reports information as required.
- Non-essential Functions and duties:
- Assembles packaging for and packages finished products.
- Provide feedback to support teams to determine root causes of issues and continuously improve processes.
Education
Diploma - Medical Assisting Program
Everest Institute
Austin, TXHigh School Diploma -
Lampasas High School
Lampasas, TXAssociate of Arts - Business Fundamentals
University of Phoenix
Arizona City, AZ05.2026
Skills
- Pharmacology/dosage calculations
- Vital signs
- Asepsis & infection control
- Ear/eye lavage
- Visual Acuity
- Assisting with Procedures: Colposcopy’s, LEEP’s, EMB’s, IUD’s, Nexplanon Insertions
- Diagnostic testing: UAs HCGs, Rapid strep, Hct Occult blood, Glucometer, PKUs
- Specimen collection: venipuncture, capillary, throat, urine & stool
- Medical Terminology
- Health Records Management
- Reception and Phone Skills
- Appointment Setting
- Insurance Billing
- Coding
- Microsoft Word
- Data entry
- OSHA compliance
Certification
- CPR & First Aid Certifications, American Heart Association, 2014
- OSHA & HIPAA Training, Everest Institute – Austin, TX, 2010
Timeline
Production Technician I
ClearCorrect
07.2022 - 11.2023
Medical Assistant (Extern)
Wyoming Springs Medical Center
09.2010
Nationally Registered Certified Medical Assistant
Lonestar Circle Of Care OB/GYN
Customer Service Attendant
Diploma - Medical Assisting Program
Everest Institute
High School Diploma -
Lampasas High School
Associate of Arts - Business Fundamentals
University of Phoenix
Section name
- Badges Earned:
- Quantitative Reasoning: Skills Demonstrate the ability to reason quantitatively in a variety of applied contexts.
- Introductory Spreadsheets: Used spreadsheets to display and visualize data to perform basic calculations.
- Reflective communicator:
- Review pieces of writing submitted, identifying strengths and opportunities, and incorporate feedback from others to further develop writing skills.
- Decision Maker-Personal Finance: Critical and creative thinking decision making financial goal setting, personal finance management, personal investment planning.
- Basic Mathematical Modeling: Identify a work or academic related problem and then investigate, implement and evaluate the effectiveness of a selected solution.
- Intentional communicator: Compose an original piece of writing that aligns to a specific audience, genre, and context.
- Intentional Problem Solver: Identify a work or academic related problem and then investigate, implement, and evaluate the effectiveness of a selected solution.
- Decision-Maker Personal Finance: To cover expenses and long-term savings.
- Basic Mathematical Modeling: Demonstrates the ability to use basic algebraic equations and graphical representations to reason quantitatively and solve contextualized problems.